Customer Ratings & Reviews

Mojoico was great! He explained in detail how we could fix our computer without it costing an arm and a leg

I trust that if I have any problems In The future that that they will help me solve my computer problems.

My college freshman dropped her brand new laptop within 3 weeks of dropping her off at college several states away. I was EXTREMELY hesitant whether I should purchase this extra coverage. I'm EXTREMELY thankful I did. It was fixed within 2 weeks and I was relieved.

Haven't Had the Need For This Yet, ALTHOUGH it Seems My Laptop Audio Jack Port Isn't Working , So I'll Bring It In Sometimes And Hope They Can Fix It. It's an expensive Laptop So Accidental Protection Is A Pretty Good Idea For Me

Please make sure get the warranty! It’s worth it for the clumsy folk like me.

Even though buying a warranty for the computer was expensive, anytime I brought the computer in, I was treated with a great deal of respect and ad a valued customer. The problems were akaays fine timely. I highly recommend buying a warranty and relying on the Geek Squad

Haven't needed to use their services, but wished I purchased on a laptop that I bought over 2 years ago. I good had had it serviced under the 3 years plan like a I purchased for my wife computer. Lesson well learned!

I have always loved the Geek Squad. Great value for what they offer. Anytime I buy a new device I add the service plan.

Fortunately, I did not have to use the service but after replacing a month-old laptop due to a broken screen and not having the protection, it served as a piece of mind throughout the first year.

It's good to have for peace of mind, especially after our last computer died sooner than it should have. We haven't had to take advantage of the Geek Squad protection, because this computer is still working perfectly ... but we sleep better at night knowing we've got options.

It's a very good service and easy to use they do whatever you have a problem with your PC or computer or any device you have

Covers more than other extended warranties. I like that i can take to local Geek Squad at a nearby Best Buy to get service.

Gives you a little comfort. So that's worth it. Warranties are always pricey. But it that way where ever you go

I have not had to use my protection, but everything that is included I have no doubts I will have any troubles.

I always get a protection plan doesn't matter what its for! Ive had this experience with my smart watch they eventually just gave me credit for what i paid and could use on something else

I have purchased a warranty with all of my computers and electronics and the Geek Squad always provide excellent service. I have no doubt or concern about dropping my equipment off to them for service. Well worth the money.

Having the extra protection eases my worries. I’m hopeful that my teenager won’t need it, but glad to have it just in case.

Nice guys working here. Every time I stop by Geek Squad desk, team are helpful and cooperative

I have had this protection for my last computer and when screen went black they fixed it in a timely manner as I needed it for school. Have not had to use with new computer but I know if I do they will do a outstanding and timely fix.

The Geek Squad is amazing, I brought in my laptop for a "tune up" and the team cleaned it up and updated programs as needed. Brought in the laptop again after 1 year to have Office 2019 and Webroot, again the team did a great job.