Customer Ratings & Reviews

The team are so nice and know so much, cleared up my issue after 15 minutes of being there

[Employee of bestbuy] Protection for my pricy gadgets puts the mind at ease

I recommend to always get geek squad protection if available for the items you purchase. Never know when you will need your product fixed. I always by my electronics at best buy and get geek squad protection.

I recommend to always get geek squad protection if available for the items you purchase. Never know when you will need your product fixed. I always by my electronics at best buy and get geek squad protection.

Great knowing I can stop by and get answers/ service on my devices with trusted personnel!

Good piece of mind for extended protection of my laptop purchase. Haven't had to use it yet but offers good coverage for the money.

So far I haven't needed to utilize the service but I'll go on previous experience in rating them

Very worth it, especially if you have children. You never know what might happen and with this coverage I don't feel like i need to wrap my computer in bubble wrap and put it in a plastic bag when I'm away from it.

Always get the warranty from Best Buy nothing like the peace of mind and ease of use!! I always get it for electronics.

Great people and prices I would not go to another store for help with my computer or even advise on how to exchange or program my device thank u guys

Absolutely loving this device! I use it for basic things (email, Netflix, etc) and I’ve had no issues whatsoever. Only drawback so far is that camera is not front facing so no video calls unfortunately.

They where very helpful and fixed the problem. I was very suprise they got me in as quickly as they did. Excellent service

Would recommend... everything is expensive to fix. And yes things always go wrong. Used on my past laptop and if need be will use on this one

Accidents happen!! It’s worth purchasing for one of those moments!

I am not the most careful person with technology. A year after getting my laptop I dropped it and cracked the touchscreen. Luckily I had the geek squad service and they repaired my screen for no cost! Definitely worth the price!

I have this "just in case something happens" we know we can count on Best Buy to handle any problem that happens.

Very reliable service to your product even if they can't fix the problem your not left in the dark

Highly recommend on computer products. It saved me an $800 MB and about 3 hours of trouble shooting. (wouldn't charge)

Highly recommend, a bit pricey. However, you never know when you will need to really use it.

We haven’t had to use it on the item we bought it for, yet. But from past experiences with this service, we are confident that they will take care of us.