Customer Ratings & Reviews

Awesome to have when knowing that extra layer of help is there when item experiences a problem or even if having questions of item also.

Good service and very good business and takes care of customers

Got this when i purchased a laptop for my son. So far so good. Highly recommend.

Such a great service. Screen had cracked. Was repaired within two days for no cost. Well worth the purchase of the plan for the value provided.

Great option for major purchases! I no longer worry that my accident prone husband will spill blueberry smoothie on this one... at least for 2 years it will be replaced without large amounts of money out of pocket. Get the warranty or you will regret it!

Have protection for years here and had no issues at best buy

When you buy insurance you expect this to respond, because here if there are answers as we imagine, I recommend it widely, we should not take it as an expense but an investment. If something happens to your good they are to support you, without hesitation

I received excellent assistance from the squad. They were very helpful in getting the protection set up. I was impressed with the patience of the squad member. I am not the most computer savvy person.

I have a laptop that I purchased this for and haven’t needed to use it yet

Geek Squad has always been a good decision for protection with my electronics.

Having Geek Squad protection is a good ba kup to the manufacturers warranty. It gives me peace of mind in case I need assistance with my product & having a live person to talk to, & come out if needed is great.

I’ve used the protection plan in the recent past. There were no issues getting the computer looked at and fixed. Everything was smooth. I’ll always get this protection on a computer purchase.

I love how easy it is to manage. But i wish i could download more apps

Great to buy for any expensive labtop or accessory… helps me feel safe when bringing it out

We bought one earlier and did not get Geek Squad protection. My daughter broke it and now I have a paper weight. Always get Geek Squad

[Employee of bestbuy] I always rely on the protection plan to be included

Brought sons laptop in and no issues getting the appointment or trying to solve the problem. It was a good investment on my purchase.

They have repaired my laptop in the past with zero problems wonderful service!

Love their service, this is why i am a loyal bestbuy client, they go out of their way to help... their computer help has gotten me out of jams numerous times...

They explained it very kindly and politely. The service is perfect. I will purchase the same service on my next purchase