Customer Ratings & Reviews

A must have with these devices. Never buy a device without it. It’s best to have it and not use it then not to have it. Get it!!

I am extremely pleased with the laptop and Geek squad protection. Great price and great quality product!!

I bought this accidental protection policy just in case anything should happen. No one knows what tomorrow may bring so I can’t recommend this enough and for the price it is peace of mind.

Thank heaven I have this. I am all fumble thumbs and this membership has saved me wads of cash.

Always goo to have. I hope to never use it. My previous computer was on a first name basis with geek squad. Lets hope my new computer does not need them, but it is available.

After our son broke his brother’s chromebook by sitting on it, we realized we should of bought the insurance. We ended up buying a new chromebook plus the insurance.

I always get insurance with my items from Best Buy. Has always paid off and then worth it.

I always get insurance with my items from Best Buy. Has always paid off and then worth it.

Fist visit guy was nice and helpful. Seemed like he cared. 2nd visit they were behind, started helping me then helped 2 other people while I waited on him, keeping in mind I had an appointment. Store was closing, people didn’t seem helpful and felt very rushed. Didn’t feel like I spent my money well buying this service.

Definitely needed to protect your device. A must.

this is something that`s good to have wether you take it in or have them remotely fix or clean them but don`t buy a chrome book

I got this to protect a newly purchased laptop which was replacing a water damaged laptop that had no geek squad protection. I learned my lesson the hard way, so I will be purchasing geek squad protection from now on

As always I won’t Purchase an item without the warranty service! Never fails. The team replaced my laptop after finding that it count be repaired.

We always purchase Geek Squad protection plans, great coverage.

They have helped when my sons laptop got a crack on the screen and they were very friendly

Great! They fixed my chromebook quickly when i had broken my screen they were great!

I wish I had gotten them for more than 3 years. My next computer I will indeed. You can't go wrong with a Geek Squad team on your side. And I work in IT and I still need them!

Perfect service always in hand and call very useful if your rough with your gadgets

they came when promised to hang our TV on the wall and did a great Job. they cleaned there mess and offered to hook up all our devices to it. highly recommed Geek squad.

I have had two different episodes with my laptop computers where they needed to be replaced, and each time there were no questions asked and the Best Buy people took great care of me, replacing them with new laptops.