Customer Ratings & Reviews

The service at geek squad is awesome....everybody should get it!

its amazing for unexpected accidents and giving our money worth by replacing it with a working one so we can continue with our work on the laptop

It is the peace of mind for me! I have not needed to use the service, but when it is time, I know that Best Buy can quickly address my concerns.

Best ever free maintenance on the computer for an entire year. You can’t beat this.

if you want peace of mind this product is the one....

My brand new Dell Inspiron 15 7000 2-n-1 crashed 30 days after purchase. I took the laptop back and was able to get a brand new one. I’ve had no problems.

I would not buy a new lap top with out this service. You never know what can happen. Lap tops are not inexpensive so this is good to have.

I got this protection plan for a gift I got for a family member. I hope that don't have to use it but better safe than sorry.

Highly recommend having this coverage. Well worth it, because I had to use it before and was able to get a better replacement.

I renewed my 3-year contract for Geek Squad service as I find it enormously satisfying to have the Geeks around if/when I have any computer issues.

I was very impressed with the speed and understanding the technicians displayed. You are my favorite store.

Agents checked my device promptly and were professional with their communication and service.

Quick and easy to use, although still learning windows 11

I have not had the opportunity to use this item, but I have used the Geek Squad in the past and have always found it to be a good purchase.

We haven't had to utilize this yet, but I felt it was much needed and a good value for my son's new laptop and going away to college.

I purchased a 2 year warranty for my laptop. They are always very friendly and helpful whenever I need help.

bought a laptop with geek squad protection and was facing issues with the laptop. They replaced it in days. Thanks

This was a life saver, when I had any issues with my Laptop I took it to the Geek Squad and they took care of the problem.

Never thought this would be such a significant purchase but boy did it save me

If you on this laptop this geek squad service is really worth it they are the best at what they do so you never have to worry about your laptop