Customer Ratings & Reviews

if you have kids you need to buy the protection plan

Great value. It was needed because this will be used by my 6year old for home school.

Thay are the best !! Thay fix everything and there super nice to one..

Keeps devices safe and in working condition... glad we purchased

Stoked about this service and hopefully I won’t have to use it to often

I would always recommend to get this in order to protect the item

I purchased this when I purchased my laptop thinking I was covered if I needed assistance with anything. Boy was I wrong. I purchased dual screens to connect to the laptop and kept getting a "no power" message. I took the dual monitors and the laptop in to get assistance just to make sure it wasn't the laptop which I JUST purchased from them and was told I had to pay $40.00 for them to help me. Long story short, I was told that what I paid for only covered things such as the laptop not working, damaged etc. and even then, if it had to be sent out, it could take weeks to get it back. The technician still tried to help but his attitude said he didn't want to. Then he suggested that I purchase a power block with at least 40 watts, I purchased a power block at 60 watts and still have no resolution. I'm considering cancelling, it's just not worth it if I can't get simple assistance.

Really great service. Will help you to the best of their ability.

I generally add Geek Squad on bigger purchases. It’s a great value and I have used it numerous times over the years

Geek squad is really what you need. They really do know there stuff. My questions where answered and problem resolved.

We always purchase the Geek Squad protection for our computers. It is excellent protection and gives us peace of mind.

THE SERVICE IS GOOD TO HAVE . THEY ARE VERY KNOWLEDGEABLE.

Needed this in a computer. Paid for itself when we had an issue and needed a replacement.

Excellent help in the store and at home. I miss seeing them in person. And have more questions

This is a three extended warranty to cover my new 2020 DELL Laptop 17.3” I7 17.3” 2-in-1 Gamer.

great job at selling me 3 year plan for protection on lap top. Covers spills and falls/breaks.

I love keeping to see geek squad they are always there for me and show love.

It’s great it can protect your computer or whatever you buy

I love geek squad protection. Every time I’ve had to use it the process was seamless

With my husband using our laptop for work and carrying it around in his truck and on work sites this was a must have for us!