Customer Ratings & Reviews

They worked very quickly to replace my laptop charger.

A powerful Great computer for A little girl … my daughter was very impressed

I am a teacher and I purchased two chromebooks for use in my classroom. So I added this Geek Squad protection to my purchase since I teach second graders and I know they can be careless at times around expensive equipment. I thought it was an affordable price in exchange for knowing my two chromebooks would be protected from accidents in my classroom.

They fixed my laptop even though it took long I still didn’t care because it was getting fixed and they also fixed the parts that I didn’t ask to be fixed

I purchased this for a laptop I purchased for a relative to use at college. This is a necessary item especially if you have limited technical skills or limited time to trouble shoot yourself. I have purchased protection plans on several items. Overall, I have been very pleased with the product. I have used the in-home services and online services.

I buy geek squad protection with every purchase. I would never buy an electronic without it.

Went middle of the road on this rating because I haven’t used geek squad and I’m sure by the time I have a problem my year will be up anyways.

The accidental warranty is Absolutely worth the money. I’m accident prone so I knew this was something I needed to have. However, keep in mind that if your computer experiences damage 2 things must occur. #1 they send your computer away (2weeks). #2 they do not back up your computer and if it needs a replacement you have to pay for your information so try to keep a backup

I have used the Geek Squad many times and they have always been nice and fix my products good.

Looked for a replacement for my macbook air. Using for every day and school use. Highly recommend. I know its pricey but I got it on sale and its worth the investment

no doubt was an excellent product , they offer me the right guarantee

I am a teacher and I purchased two chromebooks for use in my classroom. So I added this Geek Squad protection plan to my purchase since I teach second grade and I know how careless they can be around expensive equipment. I thought it was an affordable price in exchange for knowing my two chromebooks would be protected from accidents in my classroom.

They will do anything and everything to make it right and more sure your happy.

They will do anything and everything to make it right and more sure your happy.

My spouse is very happy with her new gaming computer. The girl that helped me was very knowledgeable and made sure I was aware of sales and helped me chose the best computer at the best price. I was very pleased. She also explained the benefits of purchasing the extended warranty and hopefully I won't have to use it, but glad I have it in case I need it.

Always good to have just in case. If you can afford it, get a longer plan.

Haven't needed them yet but it is nice to know they will be ready whenever needed.

I recently purchased a Chromebook for my son going away in college and opted to add the protection coverage. My son hasn’t had to use it yet, but have spoken to customer service about the coverage and is satisfied with the information that has been provt

I bought this membership when I purchased my last laptop. I knew that this yearly membership would pay off since I planned on buying several appliances for my new house. This day came, appliances were purchased for my mom and my new house, we both saved on installation and my mom saved on haul away items. Worth every penny of this member

This laptop is capable of gaming at a very high performance. I bought this when it was on sale for a really great price and I never looked back. Highly recommend for a budget friendly gaming laptop. Only reason it’s a 4/5 and not 5/5 is that it doesn’t have a number pad. But Microsoft sells a wireless one that made up for it.