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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 11952 reviews

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  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

93%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 100 Showing 1,981-2,000 of 11,952 reviews
  • Rated 5 out of 5 stars

    Nice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great for work. Quick reboot. Battery life is good charges quickly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    tech on fleek

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents set up my computers for my business. My previous computer stopped working and they were able to set up my system. Great attention to detail. Great experience working with them. They also provided in office asssitance for any computer issues.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am supper excited about the plan and what all it covers, highly recommend it! A mom with kids or fur babies!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have only had to use the geek squad service a couple of times and they are very helpful, friendly and knowledgeable

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Lenovo protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this with my computer and it is great it has an easy set up and will definitely help me if anything happens with my computer

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Gives peace of mind.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ended up returning, but would recommend if you want peace of mind.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love Geek Squad!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchase Geek Squad on all of my purchases. Gaming consoles, laptops, etc. I recently bought a 3 year Geek Squad for a new laptop. The service is great as always! It’s been very helpful to have on all of our devices. We wouldn’t go without it! Thanks!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great coverage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have old computer before and has broken screen with slow uploading the pages , The model was discontinued my covered with geek squad give me credit with the same value of my computer to get any brand with this credit or I can get more expensive one and I pay the difference , highly recommended

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Money saver

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was able to get my computer serviced for free! Saved me lots of money

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easily Installed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very helpful and respectful ! Helped me and suggested warranty on the item !

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The protection price is good for what it's worth and I can rest assured knowing I don't need to worry about accidents.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Jacob l

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Guys where awesome on the geek squad attentive service all in when I needed to do my service on the lap top on general … super duper service!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I truly think investing in geek squad is definitely worth it, especially is you have a lot of electronics like myself. In the past few years I have purchased a laptop, 4K TV, kindle, new Samsung phone, google nest cameras and they cover it all!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek is peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve always enjoyed the peace of mind the electronic protection Geek squad brings to me and my son.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of Mind For The College Bound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed additional protection for this computer especially since it is for my son who is going off to college. He can take it to a Best Buy near his college should something go wrong.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve had my crome book for over a year now luckily I had no issues with it and I use it all the time for work and school but my brother whom also bought the same chromebook had damaged it but the geek squad warranty had no issues with replacing it. It was definitely worth the money.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad you are beyond helpful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a must have. Saved my life! Had an accident and they sent it to be fixed with no extra cost. Couldn't be happier.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Friendly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These guys are very helpful. Unless you u leave your laptop at home at all times like me , u should definitely opt in for their protection plan. It will save you a lots of runaround in case something happens to your pc

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Never let’s me down

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love using Geek Squad, I worked at BBY for a while and even after I left, I ALWAYS get the geek squad and accidental coverage.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Was so FAST

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing fast and easy I had scratches and like it was really bad for the screen they fixed it up super fast loved it.

    I would recommend this to a friend