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Customer reviews

Rating 4.6 out of 5 stars with 11917 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

93%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 135 Showing 2,681-2,700 of 11,917 reviews
  • Rated 5 out of 5 stars

    Worth the money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad service protection is so worth the money. My laptop could not be repaired so my laptop purchase price was fully refunded.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop for an awesome price. It is super fast, easy to use and the quality is excellent. I would recommend this to everyone and anyone I know.

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Thanks for your positive comments! We appreciate you trusting Geek Squad with protecting your product. We look forward to helping you again. If you have any questions, please feel free to reach out to us either in the store or by calling us at (800) GEEK-SQUAD or (800) 433-5778.

  • Rated 5 out of 5 stars

    A good idea

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you have a kid? It's worth it! Reassurance that there is some protection.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty for my 70” TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this wonderful warranty for my 70” Samsung TV. This warranty is very important to me. It gives me peace of mind, knowing if anything happen within the 3 yrs. My TV will be covered

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad has been flawless

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love their service, this is why i am a loyal bestbuy client, they go out of their way to help... their computer help has gotten me out of jams numerous times...

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Hi Dan. Thanks so much for your kind comments! We appreciate helping you out and making sure that you don't need to worry about problems. We look forward to seeing you again! If you have any questions or need help, please let us know.

  • Rated 5 out of 5 stars

    Geek Squad has your back

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is good in case you need help. I didn't need the support so far but I am relaxed. Just in case.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Most have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I actually had to use my coverage on my old laptop and they couldn’t fix it. They gave me full credit for the laptop which covered a brand newer and better version of the one I have. Very happy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for piece of mind! Price was right, too. Previous experience with Geek Squad has been positive.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect to have for accidents! I feel so much better knowing I have geek squad to help in any emergencies.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great option for major purchases! I no longer worry that my accident prone husband will spill blueberry smoothie on this one... at least for 2 years it will be replaced without large amounts of money out of pocket. Get the warranty or you will regret it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When you buy insurance you expect this to respond, because here if there are answers as we imagine, I recommend it widely, we should not take it as an expense but an investment. If something happens to your good they are to support you, without hesitation

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have used Geek Squad before and it's worth having their protection.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fixed fast

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service the team were amazing and fixed my issue in an extreme timely manner

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Chrimebook

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good Service, knowledgeable of product, will recommend

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    I always get the Geek Squad plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I get Geek Squad Protection on all of my products. Definitely worth it since they replace or repair it instead of having to buy another one. Saves a decent amount of money.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great for teens with laptops

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Must have for teenagers with laptops. We had one major breakage that would have been a death sentence for the computer. It was repaired for nothing! The only downside was it took 4 weeks to get it back.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This service has helped me so many times with my devices. It's worth the money.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad saves the day, again!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always, always get the guarantee! Third time I've had to use Geek squad. Timely, knowledgeable, friendly workers. Got my computer back better than before and at no extra cost with guarantee.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    good service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek protection has been a great service for me. They for the most part have always answered my questions and given me direction into the issue with my laptop.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geeked about the Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad is super helpful and informative they knew the answers to all my questions.

    I would recommend this to a friend