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Customer reviews

Rating 4.6 out of 5 stars with 11918 reviews

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  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

93%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 141 Showing 2,801-2,820 of 11,918 reviews
  • Rated 5 out of 5 stars

    Geek squad install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents that came out to install were respectful and helpful with the mounting and programming of the new TV

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    SMART BUY

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    THIS HAS ALSO BEEN A GREAT BUY BECAUSE IT REASSURES ME THAT IF ANY THING WAS TO HAPPEN WE ARE COVERED ESPECIALLAY SINCE HE IS AWAY AT COLLEGE .

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Extended Warranty Coverage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a must since we will be carrying the laptop with us everywhere. Our last laptop broke at the hinge and that cracked the screen. I'm hoping that this coverage will keep us from having to buy a new computer if that happens again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best insurance ever

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this coverage for my last computer. Gave the computer to my son and forgot about the coverage. Brought it in for repair, still under coverage, so we paid $0 for repair. You bet I bought the coverage again for my new computer. Best $$$ spent.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy customer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best computer ever had. Wife was able to start her crafting gig and she loved every minute of it..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Piece of mind.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Havent had to use this yet thankfully, but it's a great piece of mind, especially for how much laptops cost.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Don't buy anything without added protection electronics break down all the time

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geeksquad good, online factory not so

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fixed my Chromebook and showed me how to do it if it should happen again. Doesn't get any better than that

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Poor laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good I wish i would be able to return the laptop with this issuance

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Hard to see the keyboard

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice computer In fortunately it’s hard to see the keys with the keyboard back light. It’s speed and storage is great, like I said I can’t see the keys

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must have

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My laptop was stolen and recovered. There was damage to it. The warranty is completely worth it. The fixed it quickly and they are always available and willing to help with issues that come up with my laptop

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Light weight.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great computers fit a young girl. Light weight and small. Fits perfect in any book back .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always good to have in case of emergencies with technological devices

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good for price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guarantee is good for the value compared to other stores.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    loving it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got it for my wife. and she loves it. today it tried to upgrade but since then it does not power on.. lucklily I got geeksquad.. must have to go there.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Protection is Nice and Very Smart

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have not had to use the Geek Squad services yet, however, from experiences of my other family members using them, they are very nice and can solve a variety of issues

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Yup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Glad to have help if anything breaks or goes wrong

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must Have with Major Purchases

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Services and protection with worth getting as things happen and having that added protect and service is worth having it will save you money in the end.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of Mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't had to use it, yet. However, the peace of mind that comes with knowing that I'll be covered in the event of an accident, is great. Used Geek Squad in the past and they do not disappoint.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    2 Year Accidental Geek Squad Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the Accidental Geek Squad Protection because if anything happens to my product it will be insured and Best Buy will honor it and replace the item.

    I would recommend this to a friend