Customer Ratings & Reviews

Got a have it with a PC purchase most of the time they have problems at least once!

My daughter is away at college and we needed assurance that she would always be able to get her work done since everything is on a computer now.

Within 30 days of purchase my college student spilled water in her backpack and fried the laptop. She took it to Best Buy and within one week Best Buy replaced the laptop with the identical product. A real lifesaver for my college freshman!

Came in handy. I really didn't think that we would need the protection. During a move the computer was damaged. Thanks to the Geek squad.

I went to you're store and got a one year protection plan at the geek squad But the Reason why I did that I was having problems with my computer And needed a power cord So they told me it was going to be mail to me on September 2 and I haven't got it yet

Definitely needed to protect your device. A must.

Best purchase you can make so you have the protection that you need

Wouldn't buy a laptop from Best Buy with out one. I've more than saved the cost of these.

I had to use plan on refurbished item right away and it was a fairly process and worth the buy.

I had purchased two laptops for Christmas gifts. I hope my family love them

I always purchase the protection on all my computer needs. The reason why I go with Best Buy is because of the service that’s available if there’s ever a problem

Hopefully you never need to use it. But it's good to have. The downer is that you'll have to go without the device while it is being serviced. Most of the time the repairs are adequate. Getting an appointment for a GS visit at the store is a pain.

The comprehensive protection plan is well worth the peace of mind it provides. While I honestly hope to never use it, I am certainly glad it is available and provides such excellent coverage.

I have had no problems with help from geek squad so far amazing work.

I always purchase this protection especially with computers, TV or game consoles. The protection makes it so easy to replace your items when something goes wrong. In a household of 7 something is about to go wrong. It’s my lifesaver.

We purchased a new laptop and it died on almost one year from the date of purchase. The protection plan paid for repairs which would have cost as much as a new laptop.

Always provide exceptional service, hassle free. This was my thrid laptop purchase.

The Geek Squad agent offered this product to us based on the service history with our last PC. It will provide us with security of knowing our new PC will be protected.

So far so good. Hopefully I won’t need it but I’m glad it’s there if need be.

Buy something nice, you need to protect it. A bit expensive, but can be worth it with a disaster, like a dropped laptop