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Customer reviews

Rating 4.6 out of 5 stars with 11918 reviews

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  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

93%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 148 Showing 2,941-2,960 of 11,918 reviews
  • Rated 5 out of 5 stars

    Make sure you get this when buying a laptop

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These warranty really does come in handy if anything were to ever happen to your laptop, havent used it on my new laptop but I have used it before on a different product and they gave me a replacement.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Better to have it then not to

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very much needed, always be safe than sorry. a year or two is the max I would recommend to get

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Yes!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s good having peace of mind that I can have service and help with questions or problems.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    geek squad cleans up my computer problems

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Any time we have a problem with our computer Geek Squad is there to hep. We take our computer in to Best Buy or in some cases they can help us here at home without taking it in. Thank you Geek Squad!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    would not go without having geek squad service on my laptop at all. IF there are problems just go to website and live chat with someone who can remote over and help fix the situation

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Brentlys

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this because my grandson is doing everything on it and he loves it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tech support

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wouldn’t own a software device with it. Good tec support

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great experience

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad support is great! I always buy their plans and they have been great! Hopefully I won't have to use them, but if I do I feel confident that they won't fail me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome Chromebook

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great for travel & light use. Able to get all my emails and all work related duties done on it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't had to use but once, knock on wood! Hope it stays that way.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Decent price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have not had to use the protection yet. It is a decent price and easy to set up.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of mind

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Drops spills, my own clumsiness and manufacturers warranty extended. Could not ask for more. Peace of mind well worth the price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Seems worthwhile

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have rarely had to use a protection plan but with things being made more cheaply it’s probably a good idea for expensive stuff

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Service Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This service is well worth the price. My computer could not be repaired and I waw given store credit equal to the amount of the purchased computer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    online geeksquad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    needed help and got good advice. overall good experience.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great add on

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This protection is definitely worth the price considering controllers are easy to develop issues.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Accidental Geek Squad Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well worth the purchase. My granddaughter dropped her laptop and was damaged. I brought it in to the Geek Squad and picked it up in a week. No cost it was completely covered by the plan!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek Squad is helpful for laptop questions.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm able to ask questions I have regarding issues with my laptop and geek squad is able to answer anytime of the day.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Top quality assurance!!!! Peace of mind knowing I have this additional protection!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad helped me with my problems.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad has saved me many times when I have problems. The total tech package is a great value. I can't imagine not having the protections this offers.

    I would recommend this to a friend