Customer Ratings & Reviews

Geek Squad Protection is one of the best protection plans I have every purchased. I have used my plan a few times over the last few years and have saved myself hundreds of dollars.

We always purchase Geek Squad protection plans, great coverage.

Geek Squad covered both my computer and laptop and I'm very satisfied with their service. Since my computer skills are ok but not excellent they were very patient in answering my questions.

The agent did great job and explained everything n helped me to get the insurance needed He was so helpful

Geek squad did a fantastic job installing my tv and walking me through the set up. The are always friendly and helpful

For the price paid I think is worth it, better to have it and not need it than need it and not have it

We've used Geek Squad for several years, both to transfer data from old computers to new ones, and to fix problems with computers we're currently using. And each time they've been courteous, quick, and reliable in what they do.

I so love the security of having protection. Given the amount of work I have to complete using my electronics and how much I travel, the protection plans are so needed!

Bought the service for my laptop but beret had to use them

My lab top broke and it was replaced for value that was paid. If the floor value is more than what you paid then they just give you back what you paid.

I love this service and was very happy I could add Geek Squad protection to my purchase.

I purchased this three year Accidental Geek Squad insurance for my ASUS Laptop computer. So far I have not filed a claim but am happy to know I have it in case I need it.

it has a 8gb ram soddered on which really sucks. That is the main and only bad thing I can see if the one I received. Which they didn't sodered the rams on. That way you can get higher dual channel rams

Yes, of course that I love this newly introduced "3-Year accidental Geek Squad Protection" plan very much, because we all can make a mistake or have a bad luck day at sometimes in the future; so this 3-Year plan sounds just perfect.

They knew exactly what they were talking about when I needed help with my lap top

I always make sure I'm covered by the squad protection plan. They have taken care of all my electronic issues. All are very knowledgeable in what they are dealing with. Great customer service!

I've used the Geek Squad in the past when I thought I didn't need it. Kids Broke the laptop screen while playing around. It's a good thing I had Geek Squad as a back up.

Its nice to have that reassurance that even if something goes wrong, youll get your money back. only draw back is it wont make up for any money that you saved on an ongoing deal.

I haven't had to use the warranty yet but I did receive the information I needed for future use If I need to.

Purchased the extended service for the Acer Nitro 5 gaming laptop. I figured since the laptop is being used by my 13 year old son, it is a good idea to get the extra protection.