Customer Ratings & Reviews

Geek Squad is the best! They work fast and keep you updated every step of the way. Worth It!!

Always buy the 1 year protection for my computers. Especially for accidental damage coverage.

[Employee of bestbuy] I appreciate the effort that Geek Squad/ Best Buy provide at request.

Having this pre-installed was a time & stress saver. Geek Squad also transferred all of my files & folders from my old pc to my new one. When I picked up my pc from them it was ready to use.

Awesome. The service techniciansery attentive to my needs and thorough in their work.

Great service. Very trustworthy. They give great conversation while assisting you and your needs. Definitely 10 out of 10 service.

They knew exactly what they were talking about when I needed help with my lap top

Fist visit guy was nice and helpful. Seemed like he cared. 2nd visit they were behind, started helping me then helped 2 other people while I waited on him, keeping in mind I had an appointment. Store was closing, people didn’t seem helpful and felt very rushed. Didn’t feel like I spent my money well buying this service.

Bought extra warranty and ended up not using it . Bought it for my gpa . I thought the price was high for this extra warranty but If gpa needed help with something he could drive to bb and they would help him & he got out of his house.

I have never had to use the Accidental Geek Squad Protection, but I purchased it just in case because, according to other reviews from others, you would be greatly pleased with it, ifyou ever had to use it.

Love Geek Squad protection plan. They offer excellent service. They helped repair/ replace so many products I’ve had the protection plan on. I recommend this fir mom with kids.

I'm able to ask questions I have regarding issues with my laptop and geek squad is able to answer anytime of the day.

Got this because my grandson is doing everything on it and he loves it

Great purchase at a great price. I look for this item everywhere an it was way expensive but wit best buy I get a great deal. Cant' wait to keep purchasing from Best Buy.

This was purchased to cover my college students new laptop. I hope to not need it, but with classes taking place online wherever my student wants to go, I'd rather be protected.

I haven't had to use the geek squad protection plan yet but from what was described, if they actually cover everything they claim to, its an amazing value! If you have the money, I'd recommend investing in this plan.

Any item that I've purchased I have always purchased the additional protection Has always been valuable to have Extremely satisfied with the service

The Greek Squad is superb in service. I recommend purchasing at least a 1 yr warranty.

Peace of mind knowing I can call, and get results over the phone, or in home service without the hassle.

Wonderful and very detailed work. Friendly service and helpful answers to my questions