Customer Ratings & Reviews

Quick and easy to use, although still learning windows 11

Although I didn't use my whole two years for a laptop I bought I was able to get another instead and had to pay what was left which was kind of cool. It was like an upgrade basically.

Geek squad is great at checking out your item that has an issue and if it's not fixable then you can get a replacement item.

So far, all of my issues have been handled professionally, and in a very friendly manner. Notifications for time frames to have work done could stand monitoring and improvement. Overall, very satisfied.

Better safe then sorry , gives you peace of mind for worst case scenarios.

Have a Microsoft pro that would not charge. Took it to the Geek Squad for help. They sent it off and 2 weeks later had a new computer waiting on me

A must have no matter if you have children or not something always happens

I recommend, never know when one of life's u expected nuances will come crashing down on you. Always purchase the geek squad servics.

I recommend, never know when one of life's u expected nuances will come crashing down on you. Always purchase the geek squad servics.

Geek squad works great. I always get the protection because I’m not Tech Savy. They are always helpful and make sure the product is fixed or new.

I love this paln and buy it for all my electronics.

I always recommend purchasing an extra warranty on expensive electronics. Need to protect your investment.

This is my something-teenth major purchase from Best Buy and I wouldn’t make one ever without protection from Geek Squad. They’ve always been fast, curious and effective. A++

if you want peace of mind this product is the one....

Helped me with many of the problems without issues

LOVE MY NEW NEW LAPTOP TREATED MYSELF FOR ONE!!!!

I always recommend the 2 year protection. I haven’t had to use it yet but it gives me a lot of peace of mind knowing I’m covered

They helped me fix my computer which allowed me to countine my work

I don't think there's a product that I have purchased not also purchased the Best Buy warranty. The Geek Squad reps (W Lebanon, NH) have always taken care of any issues that I have had.

Though it was a little expensive but it’s always better safe than sorry. Bought for the fact that there is a chance something could go wrong.