Customer Ratings & Reviews

great plan for anything that happens to your device. love the accidental coverage.

I buy this protection because I go by the saying - I'd rather be safe than sorry!

must have for all my gadget and electronics, it gives peace of mind for me.

I get guaranteed security for 2 years for a great low price. You can't beat that.

Computer would not power on, not even 1 month out of the box. Have the Extended Warranty, took it back to a "local" (not by my home) BB. They said they have to return it to ASUS, it should be 2-3 weeks. A MONTH later, get the computer back, no charger. Called ASUS. Literally told me, "someone will email you in 4 days". That is UNACCEPTABLE for a 3K laptop ALREADY in for warranty work. On the phone with BB, the FIRST rep tried to help, but she couldn't get the store on the line, AND they don't even sell a compatible charger. Transferred to 2nd rep, told me to do a 3 hour drive back to the store (me thinking: "Are you mad, lady"). Transferred to another rep, can't do anything to help. Transferred to a 4th rep, guy also can't compensate. I'll never buy another ASUS again, and to BB..., I was only buying from you for one and ONE reason alone (Reward Points), now that's not even worth it (after another SILLY issue with a Car Audio Install). You've lost a customer permanently. Just a bunch of BAD... All around..

Great to have if you need to ask questions they are always there to help

All our experiences with Geek Squad repair and warranty have been easy experiences.

Geek squad gives you that piece of mind, ensures that you have a minimum down time..

You have to get protection for your electronics it’s so worth it

I haven't had to use it but if I need it it's available

I always but protection plan because stuff breaks and then you need another one

Great peace of mind when you have four rescue dogs and two young children

It is amazing. It works great and it is good on storage

Geek squad was professional and helpful and nice thank you

Great. I alwayz put it to all my equipments. For me, it is a most to have it.

I never but a product from bestbuy without it! Get it to have peace of mind

Awesome bonus that came with my purchase. Great deal for added protection.

Geek squad is fantantic, solves all my problems, excellent value for money

I have not used this service yet, but it is good knowing it is there.

I'm glad I had the protection, I Never used it, but it put me at ease.