Customer Ratings & Reviews

I took my hacked computer to the gerk squad. They were quick to fix.

Worth the addition for extra peace of mind. love it

Did not get a chance to use Greek squad yet for the this item but I have used them with other products and it’s soooo easy. They have fixed so many of my items and if it can’t be fixed you get a new item.. NOT REFURBISHED but new.

Did not get a chance to use Greek squad yet for the this item but I have used them with other products and it’s soooo easy. They have fixed so many of my items and if it can’t be fixed you get a new item.. NOT REFURBISHED but new.

Great Chromebook! It meets all the needs for my high schooler and she is able to work at a fast pace.

My son loves the laptop and couldn't be more pleased. He says his performance has greatly improved with the upgraded features.

I didn’t need to use this when your protection this time but I have used them before and my two year product protections good insurance to have you never know when you’re gonna need it…

Worth it for peace of mind on your more expensive items. I submitted a claim for a device nearly reaching its protection end date and Geek Squad took care of me quickly and to my complete satisfaction.

Geek Squad give me immediate attention every time I call upon them and never conclude until they are assured I am completely satisfied.

Visiting the Oxford location is alway great. Everyone is very kind an nice. The problem is alway solved when I leave.

Have not needed this support yet but it is great to know that I have it in case anything goes wrong. I have used it in the past for other products with zero hassle and is why I will continue to get it and shop at Best Buy.

Have not needed this support yet but it is great to know that I have it in case anything goes wrong. I have used it in the past for other products with zero hassle and is why I will continue to get it and shop at Best Buy.

haven't had to use it and hope I never do, but if I do at least I can call upon a geek

Very happy with the Geek Squad service. I buy many items at Best Buy, SE 82nd Avenue, Portland, OR and most every item I get Geek Squad service. The service is great. Thanks to Best Buy and Geek Squad for providing excellent service.

there's alot I can say about bestbuy warranties and geek squad services but I will stick to just 1 word awesome. with bestbuy their warranties are golden without any hassle and this is my first main reason for shopping at bestbuy

The guys are really helpful and I appreciate the effort they make to help rectify even the smallest issue. There are no silly questions as far as the Greenville, SC team is concerned. Appreciate what they do. So far very satisfied.

It always a good thing to have insurance so the best way to do it is through best buy

Awesome house computer for simple stuff to do for yourself and kids

No complaints but never used ultimately - knowing I had the protection and it seemed to be a decent cost to value ratio is why I’m giving 5 stars

I love having the peace of mind with the extra protection. Ive had to use it in the past, so glad to have it.