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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 11812 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

93%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 12 Showing 221-240 of 11,812 reviews
  • Rated 5 out of 5 stars

    Added Security and Support, Definitely a Win!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good service to add to items for that added security!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    hope to never use it!

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    bought this as the laptop was really high end and i wanted the protection moving forward.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very helpful and efficient there when you need them glad to have them

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad cares about people! Trustworthy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent was very informative and provided me all the answers I needed. They went above and beyond and even gave me a deal on my geek squad warranty for my ASUS rogue strix g18 on any and all internals even if it was broken by accident. They were very kind and friendly but also smart and knowledgeable and quick to the point and did not waste my time or try to upsell me. They were honest and have integrity and they are a quality warranty I totally recommend this.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Virus takeover

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Same as the 2 year but no virus protection. Still great protection.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Rhonda

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Glad i got it but i have not had to use it yet hope i want need to

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad service is awesome. If I have an issue with my product, I don’t have any problems either trading or getting a credit to buy something else that I want or need.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Protection plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this protection plan for my laptop but did not end up needinf it but better safe than sorry.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad done did it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have used the service in the past and has been an easy process to use and was worth it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happppiiii

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great purchase will search for similar in the future

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad team was very professional and helpful. They explained everything clearly, fixed my issue quickly, and made sure I understood how to use my laptop properly. Excellent customer service and very reliable support.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a must have, it covers a lot of issues and you don't have to ship it to them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    marvelous

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very functional and very good quality, I highly recommend it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First time purchasing laptop thank you for helping me setup and guidance you have given me

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent quality vs price

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop is high quality, elegant, fancy y ligh.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well worth the cost for the protection that you get from it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had a problem with my imported files. The geek squard was able to assist me several times and solve my problems from auto cloud storage to cleaning my computer and even turning off AI

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Necessary

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    With having kids around, this is cheap insurance and peace of mind.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    thank goodness i got a plan!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sooooo glad i decided to get protection on my devices because i’ve already had to bring one in for damage and they helped me right away and got it sent off which is awesome! Makes me worry so much less thanks geek squad!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast and very effective service. The tech was very informative and made sure to explain details

    I would recommend this to a friend