Customer Ratings & Reviews

Excellent service, quick turn around time, will certainly get it again on my next product.

Purchased a Lap top Asus Vivio Worked great for a short time till it was sadly stolen from my suv I was barely getting used to navigating a laptop since I have not been on a Laptop or Desktop in years . Now I am paying for a laptop I don’t have sad I know Ty .

Geek Squad did an excellent job installing my washing machine. The technician was punctual, knowledgeable, and made sure everything was working perfectly before leaving. Highly recommend their service!

Versatile between laptop and tablet. Awesome touch screen.

Good peace of mind knowing your taken care of nice people

Have not used service yet, the person at the store said just bring it in if I have any problems.

Necessary because is for my grandkid. He is 10 year old.

Good service when it comes to electronics love the helpfulness

Thank goodness for Geek Squad! I can't remember how many times I've said that to myself after an unexpected break, drop, tear, or malfunction...but it's too many to count! They've saved me and my devices lives time and time again. I currently have the three year protection plan on my 2.5 y/o laptop, whose screen just broke a few weeks ago - and I'm so relieved I chose to purchase it back then. There is nothing worse than having a damaged product you love, with no way to repair or replace it. And no matter how safely you protect your things, or tell yourself nothing bad will happen to a brand new device...accidents just happen. I highly recommend purchasing some form of Geek Squad protection plan along with basically any product that you care an inkling about. I've regretted some purchases over the years, but never Geek Squad! While the pros are straightforward, and listed right on the site, one thing I still like to point out is that Geek Squad can be carried onto the next owner - so even if the device you purchased it for eventually gets regifted or becomes a hand-me-down, the protection plan gets carried down with it. Pretty neat! So yeah. It's just an essential thing to have...especially for someone like me, who thinks of their devices like their children (lol!)

Just Right i needed a new laptop lightweight thin and easy to carry around

Called a few times and received easy to understand the instructions that I received

Have not yet used! But gives great piece of mind!!

Geek Squad service is great! Efficient, professional team!

Just got the laptop for my child for Christmas this year so it’s good to have that plan when purchase

Haven’t used it yet but just knowing that if anything were to happen it would be covered is nice to know

I get these protection plans for pretty much everything over $100, due to I find it beneficial when I have had things go bad shortly after the manufacturer warrantee. And if it is deemed "broke" beyond repair, they'll give you your money back on a gift to purchase something else.

Would rather have protection, then have an accident happen and not be covered.

Your Best Buy associate named Tommy, who sold me the projector, was great, helpful, kind and patient. He also sold me a great project. We love our projector and it's lumins are more than sufficient to project brightly and well.

Absolutely love Geek Squad. Completely worth every penny. These guys know there stuff. Every electronici buy has Geek Squad protection.

I needed the protection for my grandson. I don’t trust the internet.