Customer Ratings & Reviews

So so good I haven’t had a chance to use it but good to know I have it

bought this as the laptop was really high end and i wanted the protection moving forward.

My daughter loves this Chromebook. Its has the space neede for her needs

Perfect computer for my student. She likes to do art work, study, and watch media.

My laptop had a graphics issue after 3 months and I took it to geek squad to get it fixed. The one at both Riverside tried charging me around 300 when I had the year protection to cover any damages. I was upset because they wanted to charge me an extra 90 as well to ship it to get it fixed. Tried speaking to manager and he wasn’t help. Left that Best Buy and went to another one. The one in hip mall told me they shouldn’t have quoted me anything when I had the protection which serves the purpose of getting it fixed. Like finally someone with common sense. Try not to get scammed but they were able to ship it to get my laptop fixed :p

I got this computer months ago, no major issues yet, so no need for me to call Geek Squad for customer service. I’m sure that if it ever happens, though, they’ll be there to help me out.

I recently used Geek Squad to help fix my laptop and I was very impressed with the service. The technician was professional, knowledgeable, and efficient. They quickly diagnosed the problem and explained everything clearly. Within 30 min, my device was up and running smoothly. What really stood out to me was the extra effort they took to ensure all my questions were answered, or the convenience of the computer. Overall, I highly recommend Geek Squad to anyone needing reliable tech support.

Have used the service in the past and has been an easy process to use and was worth it

I am happy with my purchase. Thank you for helping me find my perfect laptop.

This was gift was for my husband, he was really surprised.

First time purchasing laptop thank you for helping me setup and guidance you have given me

I have bought HP laptops from Best Buy for years and years. The geek squad is always helpful and my WebCam was fine. User being an idiot lol, there’s a shutter on the web cams now they’re used to not be.

Very helpful and efficient there when you need them glad to have them

Fast and very effective service. The tech was very informative and made sure to explain details

It is a must have, it covers a lot of issues and you don't have to ship it to them.

Same as the 2 year but no virus protection. Still great protection.

Very good service to add to items for that added security!

Absolutely love Geek Squad. Completely worth every penny. These guys know there stuff. Every electronici buy has Geek Squad protection.

Excellent service, quick turn around time, will certainly get it again on my next product.

Glad i got it but i have not had to use it yet hope i want need to