Customer Ratings & Reviews

Protect your gadgets please. If you’re purchasing laptops, televisions, washers, and dryers it’s best to make sure your investments are protected. Geek Squad is awesome at what they do!

Geek squad is always a great service for anything you buy with Best Buy. If you get it on a device for $200 or less you basically can just exchange the faulty/damaged item and get a new one or credit. A little too high of a price in my opinion though for computers or other higher priced devices. $260 for 3 years is a little steep.

I had an excellent experience at Best Buy! The staff was knowledgeable, friendly, and went above and beyond to help me find what I needed. Great selection and smooth checkout process. Highly recommend!

Thanks for the protection. I haven't used it yet but im glad to know it's there!!

Definitely recommend getting protection. I take care good care of my devices but accidents always happen

Peace of mind for laptop computer. This is the second protection plan i used.

the laptop usually runs hot around 80 degrees when not gaming.. but when in gaming.. it's still hovering around 80. the memory ram is not upgradable (soldered) i wish there was more usb-a slots.(only 2) no ethernet adapter performance: pretty good for a laptop. the sound is great! OLED HDR screen! i'm happy with my purchase.

Okay, let's face it, some protection plans are better than others .... Best Buy's 3-Year Accidental Geek Squad Protection Plan is the best. How do I know? With nine children and fifteen grandchildren, electronics get dropped, cracked, wet, and taken by small children and momentarily used as toys. The "no hassle, no haggle" service has been my experience ... no matter what Best Buy Store I go to! If repair versus replacement can be done, the turnaround time has been faster than expected and the work has been thorough ... my items are returned is like new condition.

Haven’t had to use this service yet… but confident that they can help when needed.

Thankfully i haven't needed them yet. But it is nice knowing they are there if i do.

Have not needed to use the warranty yet, got it for piece of mind.

The plan is totally worth it. A no brainer, really.

Well, I never thought I would use my warranty so soon. My laptop was a little over a year old and it wouldn't hold a charge. It had to be plugged in for me to use it. I took it in and was sent out for repair. It turns out that it needed a new battery. It took a bit longer because of the holidays, but I am a satisfied customer. I recommend everyone get the extended protection on their electronic equipment.

I normally don’t purchase support contracts for electronic equipment but there are a few exceptions. I bought this support contract for a laptop that my son uses which covers normal wear and tear and accidental damage. This one of my few exceptions because laptops get moved and bumped often so I think the cost is justified for a piece of mind.

To be honest I’ve always gotten their protection and probably continue no hassles

Geek squad agent are always priority one. Never have had a bad experience yet. Thank you.

You need this for anything that goes wrong, they will fix it fast

I took my computer for review because it had a problem and they treated me super friendly and they took care of checking every detail to send it to the technical service thanks to the geek squad protection I didn't have and won't have to pay anything out of my pocket the computer had problems after less than 1 year it was worth every penny that cost the extra warranty

Haven't used it yet but I know it'll come in handy! Customer service at Best buy is always excellent.

Geek squad is my go to anytime there has been an issue with my devices. This service is always worth the money.