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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 11949 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

93%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 281 Showing 5,601-5,620 of 11,949 reviews
  • Rated 5 out of 5 stars

    Easy warranty service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We always buy from Best Buy because the warranty is excellent. Worth every penny for the ease and piece of mind

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The are very kind, knowledgeable and friendly. The try to help every customer no matter how often you ask for.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I never purchase major electronics without a warranty. Best Buy honors theirs.

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Thanks for your positive comments! We appreciate you trusting Geek Squad with protecting your product. We look forward to helping you again.

  • Rated 2 out of 5 stars

    Tried to use it, cannot see any value.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased the 3-year warranty on a laptop. The display started doing some odd things. Since it didn’t do it for them they said they weren’t sure what it was. Apparently if I had paid for their membership they would have run diagnostics for free. If there turns out to be an issue with the display or the graphics card, they do not fix it in house. They would have to ship it off and it could take weeks to get back. I should have purchased the manufacturers extended warranty instead.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Protection Plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always buy the protection plans for my own peace of mind

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Glad we have it just in case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have not had to use the service for this item yet and we hope we won’t have to, but we are happy we bought it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is my squad!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They have assisted me many times with no issues regarding my laptop.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    If I have any problems or concerns I will visit.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thank you Geek Squad for always helping us arrive at a solution and in some cases updating and replacing a product with a latest version.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad to the rescue

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Any questions or issues with my products are taken care of by the Geek Squad. Protect your purchases.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    insurance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    havnt had to use yet but its for a 1200 dollar ipad and my girlfriend is prone to breaking stuff so of course

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We decide to get a warranty for it in case something happens to it and it covered to get fixed for any reason

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Shoulder

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Item my husband loves it has been wearing it all the time

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I should buy more years warranty because I would like to switch or upgrade my laptop for a new version

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    COVERED

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You never know.. Things happen… Peace of mind that’s why they are called accidents

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Glad to purchase and able to utilize it to repair my computer w/o issues and no delays.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good insurance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have no had the opportunity to utilize the Geek Squad services, but glad we have it in case the need arises.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Insurance if anything spills on my Laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I normally don't have any liquids by my computer. I wanted to cover all my aspects of my equipment ( Laptop )

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must have protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this services. It is worth the money and will save you money down the road.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I LOVE the warranties from Bestbuy! It’s worth the price . Having the peace of mind my product is safe.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s the best and it comes in handy when your electronic breaks

    I would recommend this to a friend