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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 11949 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

93%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 300 Showing 5,981-6,000 of 11,949 reviews
  • Rated 5 out of 5 stars

    Geek squad is always very helpful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Has been a great benefit for our appliances and computer needs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is the Best!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is worth having this protection plan. It saves a whole of headaches and pains.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    They fixed the problem with the tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were knowledgeable, friendly and quick. They rehung the tv back onto the Wall

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love how inexpensive this warranty is and how extensive it will be when I need the support.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Awesome plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does what I expect. I had to file a claim on a device Best Buy honored it no questions ask was able to get the next model up with paying the difference

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bestbuy service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service if you need it easy to work with the team on issues

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The accidental coverage makes life easy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The accidental coverage makes life easy, with no worries about loosing money

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Extra perk

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Extra perk that was included in the purchase of my Chromebook. Will see how it plays out in the future.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Accident protection plan.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Learned to get accidental policy a long time ago. I always get the protection plan with every purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome Geek squad is great!!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent added everything i need and asked if i needed any help with anything else or did i have a question

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad is the best

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent help me out with all my electronics when ever I had difficulty, they are fast and easily understandable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the added protection. It give piece of mind so i can know im always covered.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great support

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Heat support. I will recommend to friends and family.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this for my daughters laptop for college and we haven't had to use it yet. Worked great for my son's laptop he is using in college.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The warranty is always worth it!! My daughter had an accident with my last chrome book and I am so happy that I purchased the warranty.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Accidents happen

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The coverage is great. Me being clumsy I feel extra secure knowing I have Geek Squad coverage.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always been great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad protection plan has always been a great way to protect myself against life. Laptops are to expensive to not have protection.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This service was very helpful. I would buy again. Representatives were helpful and knowledgeable

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is very helpful!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Best Buy gee squad provides excellent service. Their customer service is immaculate! Thank you!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad is great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service for the money. Geek squad is great and they will help any 9f your needs.

    I would recommend this to a friend