Customer Ratings & Reviews

Great service when i needed it very friendly and knowledgeable staff would recommend to anyone

I purchased this when I purchased my laptop thinking I was covered if I needed assistance with anything. Boy was I wrong. I purchased dual screens to connect to the laptop and kept getting a "no power" message. I took the dual monitors and the laptop in to get assistance just to make sure it wasn't the laptop which I JUST purchased from them and was told I had to pay $40.00 for them to help me. Long story short, I was told that what I paid for only covered things such as the laptop not working, damaged etc. and even then, if it had to be sent out, it could take weeks to get it back. The technician still tried to help but his attitude said he didn't want to. Then he suggested that I purchase a power block with at least 40 watts, I purchased a power block at 60 watts and still have no resolution. I'm considering cancelling, it's just not worth it if I can't get simple assistance.

Always get the extra protection for my products, especially the higher end, more costly items. Geek Squad has always done great for us.

Very good protection for any eletronic for bout everthing

The geek squad protection plan has always been a great way to protect myself against life. Laptops are to expensive to not have protection.

Never used geek squad. But I hear good thing from them

Excellent service. Took a little longer to here back from them after laptop sent in but got full refund!

When buying new electronics, this is a sure-fire way to make sure that your investment will be protected.

I am so happy with this warranty thank Best Buy yea

I highly recommend this to anyone looking for it !

Great for large purchases. Help to keep your investment in electronics safe. A must have serive.

I really like my new lenovo tablet/computer. I love the fact that it kind of works like a computer.

Peace of mind with having the extra coverage for the Geek Squad. They are very helpful.

Never used it but it was good to have in case something happened.

Easy repair. Or replace. When you call to repair. Always ready

This is a must purchase for our household. I've had to use the service which was thorough and timely.

Great product!!! It’s worth the money!!! I never get a produce without getting a protection plan.

I recommend the one year Geek Squad protection plan. I have used it and it is worth the price.

So far so good. Luckily I haven’t had to use this yet, but seems like good coverage based on description

Geek squad protection for my PC. I haven't had to use them but I always get the protection.