Customer Ratings & Reviews

I think I made a good purchase excellent guarantee they always comply with what they offer

I purchased this when I purchased my laptop thinking I was covered if I needed assistance with anything. Boy was I wrong. I purchased dual screens to connect to the laptop and kept getting a "no power" message. I took the dual monitors and the laptop in to get assistance just to make sure it wasn't the laptop which I JUST purchased from them and was told I had to pay $40.00 for them to help me. Long story short, I was told that what I paid for only covered things such as the laptop not working, damaged etc. and even then, if it had to be sent out, it could take weeks to get it back. The technician still tried to help but his attitude said he didn't want to. Then he suggested that I purchase a power block with at least 40 watts, I purchased a power block at 60 watts and still have no resolution. I'm considering cancelling, it's just not worth it if I can't get simple assistance.

I always buy this protection in all of my electronic items

Great laptop, I do not have buyers remorse. Functions great.

Great product add on. Geeks take care of all my tech.

Haven't needed this and hopefully will never need it, but it is nice knowing we have it.

A slight price for your investment. Knowing that I have the Geek Squad available for questions or concerns is reassuring.

I have always gotten results. Truly amazing. I have used the service several times over last year. Always gotten results.

It is beneficial to purchase geek squad protection for the products.

I havent had to use it, but I like the protection of the Geek Squad that is available.

if your going to pay 2k for a gaming laptop you better protect it with a protection plan!

Any issue I have with my computer all I have to day is make a phone call or do an online chat.

We don't buy anything anymore without the protection! Learned one expensive lesson!

This gives me confidence to know i have a plan in place in case there is an accident.

You cant go wrong purchasing geek squad service at some point you will need it

Was advised of the reasons to get this item and it all made sense

Geek Squad 2 year accidental protection is great in value.

Excellent, friendly and capable techs. They do a good job.

I have received assistance remotely and can only describe how helpful is having these services.

Comes in handy. Nice to have in case of a mishap. Worth the extra money