Best Buy Tech Fest SaleEnds Sunday. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 11950 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

93%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 366 Showing 7,301-7,320 of 11,949 reviews
  • Rated 5 out of 5 stars

    Warranty

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cool overall. It serves its purpose for sure. Not complaints.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Can't beat the geek squad

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Total tech support is a must-have Best buy geek squad fixture products fast and efficient

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always available for repairs when needed especially when I have a 5yr who's busy.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Ask for original, not generic, if replacement need

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The warranty was as much as the computer. I did have to end up using the warranty though after the first year due to the computer completely breaking down with no fault done on my part. The computer was in perfect shape and handled extremely delicately and contained hardly any information on it except for the submission of my school assignments. After it cease to work within that year after purchase, I had to get the motherboard replaced and on the receipt it states that they replaced it with a generic piece. So, when you request a service on your warranty, explain to the service people that you would like your parts brand new and not discounted when replaced.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great support

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a very easy thing to use and a very smart investment so you can get help all the time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    None Better

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    None better for peace of mind. Best Buy always delivers on their warranty.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad protection

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This option buys peace of mind for this machine and the others in the household.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad and start my Product

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very convenient excellent product I’m glad I brought this I recommend it to others

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So far so good

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good. I haven't been able to use it yet.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This team was amazing and well informed. Thank you for a great shopping experience

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Alyxa

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have not had to use but great protection plan, very convenient

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Customer service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent customer service, very detail and very professional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Customer service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have not had to use this service yet but I have on the past. Very professional service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection plan

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Smartest thing to do after buying a Best Buy product is getting it protected. Their protection plans are great!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Better than most third-party warranties

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far we haven't made use of the geek squad warranty, but I have used it in the past and they are much better than other third-party warranties out there.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Save me from myself!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't needed it yet and hope not to, but it's good to know I have it. Just in case. I can be accident prone!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad protection

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this to protect my Chromebook just in case it's needed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great security

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great would definitely recommend to anyone looking for good protection

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek Squad

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad has been a great go to service for protection of all my electronics.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Extended warranty for refurbished product

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought the extended warranty, haven't needed to use it.

    I would recommend this to a friend