Customer Ratings & Reviews
Customer reviews
Rating 4.6 out of 5 stars with 11950 reviews
(11,950 customer reviews)Rating by feature
- Value4.6
Rating 4.6 out of 5 stars
- Quality4.7
Rating 4.7 out of 5 stars
- Ease of Use4.7
Rating 4.7 out of 5 stars
to a friend
Rated 5 out of 5 stars
Warranty
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Cool overall. It serves its purpose for sure. Not complaints.
This review is from 3-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Can't beat the geek squad
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Total tech support is a must-have Best buy geek squad fixture products fast and efficient
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Geek squad
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Always available for repairs when needed especially when I have a 5yr who's busy.
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 2 out of 5 stars
Ask for original, not generic, if replacement need
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The warranty was as much as the computer. I did have to end up using the warranty though after the first year due to the computer completely breaking down with no fault done on my part. The computer was in perfect shape and handled extremely delicately and contained hardly any information on it except for the submission of my school assignments. After it cease to work within that year after purchase, I had to get the motherboard replaced and on the receipt it states that they replaced it with a generic piece. So, when you request a service on your warranty, explain to the service people that you would like your parts brand new and not discounted when replaced.
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Great support
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a very easy thing to use and a very smart investment so you can get help all the time.
This review is from 1-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
None Better
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.None better for peace of mind. Best Buy always delivers on their warranty.
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Geek squad protection
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This option buys peace of mind for this machine and the others in the household.
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Geek squad and start my Product
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very convenient excellent product I’m glad I brought this I recommend it to others
This review is from 1-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
So far so good
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.So far so good. I haven't been able to use it yet.
This review is from 3-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This team was amazing and well informed. Thank you for a great shopping experience
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Alyxa
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Have not had to use but great protection plan, very convenient
This review is from 3-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Customer service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent customer service, very detail and very professional.
This review is from 3-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Great Customer service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have not had to use this service yet but I have on the past. Very professional service
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Protection plan
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Smartest thing to do after buying a Best Buy product is getting it protected. Their protection plans are great!
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 4 out of 5 stars
Better than most third-party warranties
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.So far we haven't made use of the geek squad warranty, but I have used it in the past and they are much better than other third-party warranties out there.
This review is from 1-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 4 out of 5 stars
Save me from myself!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Haven't needed it yet and hope not to, but it's good to know I have it. Just in case. I can be accident prone!
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad protection
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this to protect my Chromebook just in case it's needed.
This review is from 1-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Great security
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Works great would definitely recommend to anyone looking for good protection
This review is from 1-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 4 out of 5 stars
Geek Squad
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Geek squad has been a great go to service for protection of all my electronics.
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 4 out of 5 stars
Extended warranty for refurbished product
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought the extended warranty, haven't needed to use it.
This review is from 1-Year Accidental Geek Squad Protection
I would recommend this to a friend
