Customer Ratings & Reviews

Great service and store to work with - might be number one reason I keep coming back

They replace my stuff in a timely manner and was very friendly.

Never buy electronics without one. I have used these warranties so many times.

Just purchased it with new laptop and have not had to use it yet but previous experience tells me not to expect any problems.

Always get a geek squad plan for all my devices in case something were to happen.

Device protection is important to me. This works out nice and not too expensive.

Computer would not power on, not even 1 month out of the box. Have the Extended Warranty, took it back to a "local" (not by my home) BB. They said they have to return it to ASUS, it should be 2-3 weeks. A MONTH later, get the computer back, no charger. Called ASUS. Literally told me, "someone will email you in 4 days". That is UNACCEPTABLE for a 3K laptop ALREADY in for warranty work. On the phone with BB, the FIRST rep tried to help, but she couldn't get the store on the line, AND they don't even sell a compatible charger. Transferred to 2nd rep, told me to do a 3 hour drive back to the store (me thinking: "Are you mad, lady"). Transferred to another rep, can't do anything to help. Transferred to a 4th rep, guy also can't compensate. I'll never buy another ASUS again, and to BB..., I was only buying from you for one and ONE reason alone (Reward Points), now that's not even worth it (after another SILLY issue with a Car Audio Install). You've lost a customer permanently. Just a bunch of BAD... All around..

Great to know that computer is protected just in case would happen.

Always great to have protection just in case you drop it or spill something on it

Want to avoid headaches with product problems then be sure to get this protection.

never know where life gonna take you so always have to be safe

I purchased this with a laptop I bought. I didn’t have a chance to use it as I had to return the laptop shortly after purchasing it.

Good for protection and in case you have a problem, they fix it.

Don’t have to worry about my computer breaking for 2 years with this Geek Squad Protection

Perfect. Needed to use it and it was easy peasy. Recommend it

The Geek Squad protection plan is great, reliable and perfect for you PC protection!!!

this is such a great opt. to have when kids will be kids and anything could happen,

i like the features, the weight also is not too heavy

I gave it a four star but I have not had to use. This was an investment since my purchase was open box.

best service always...........................................