Customer Ratings & Reviews

I'm glad I paid for the service, kids are a weakness and thank God it wasn't banged up badly.

Always worth getting especially if you not tech savy they also come to your home. Helped a lot when mom used, I don’t like how scammer use geek squad to gain access to people computer and hold for ransom.

My MSI laptop had a major problem with the fan. It was constantly overheating and the fan was unusually loud. Took it to Geek Squad and walked right out with a laptop working like it’s brand new!

The employees are nice and friendly, most know what theyre doing.

Can be very useful if you are clumsy or tend to break stuff easily.Replacement is very quick.

Just for protection for at least the first year in case something accidentally happens.

My service was very very amazing. They did everything they could to help

TBD, I will verify if needed the help to import MS product was good

I absolutely love this laptop! It works so much faster than my Dell and I will be going with HP from now on. I also like the touchscreen. Unfortunately, i just dropped water on it so Geeksquad to the rescue!

Glad i purchased Geek squad protection. It will make my Laptop computer experience even more profound. When the Customer Service associate offered it to me i immediately grabbed it. I was happy to have Geek Squad protection after he explained to me the importance of having it. He also explained to me how easy it was to bring in my new Laptop if needed. I feel secure knowing i have extra protection that i can use if needed. Thanks Best Buy for such a wonderful shopping experience. Best buy has great Customer service.

I love this protection plan I have on my HP Chromebook and it was not expensive

I'm extremely pleased with my purchase, I've always liked Best Buy

Love having protection just in case there are any damages that are beyond my control & also puts me at ease with possible repair costs!!

I would have been out of a computer if not for the Geek squad service plan. I had a dell 2 in 1 that had a faulty camera and fingerprint scanner. I sent it to dell under warranty, and they couldnt even fix the problem! Luckily i purchased the service plan and the Geek squad was 100 times more helpful than dell. I am so happy, they are going to replace the computer in its entirety because they couldnt get it to work, even after ordering new parts and installing them. Thank you!

Excellent service Juan. Absolute best! This is the best costumer service I have ever had.

Who can ever predict what can happen when you are using your computer in several different settings? I never imagined that the accident that rendered my computer inoperable and unrepairable would happen, but when it did, not only did I have the assurance that the computer would be repaired if it could by the highest level of repairmanship, but that it would be replaced if for some reason it was unrepairable.

It's a very good have geek squad Iile geek squad.

I bought this to go with my computer because I want extra protection in case something happens

The agent went to my house and check my house tv that was broken good thing a purchase the 5 year warranty and because it’s been discontinued already and they don’t have parts for it they gave me a store credit same amount that I purchased the tv and got me a big one instead thank you geek squad

Feel very safe..... ..............................