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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 11814 reviews

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  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

93%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 40 Showing 781-800 of 11,814 reviews
  • Rated 5 out of 5 stars

    Good computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the laptop. Love the touch screen. I keep forgetting it has it. If you purchase this you will not be disappointed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good efficient protection plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased a laptop which i am glad i purchased this protect plan with my purchase. I wasn't stressed or overall with the laptop once it's was damaged. I was notified through the process for the repair. the laptop wasn't going to be repaired unfortunately but i did receive a store gift card with my refund for the laptop and protection plan . Overall good buy i recommend always purchase a plan just in case

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it is a good service and although i did not need the service i was very pleased

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Insurance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great insurance if product is broken great to have it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Pays for itself

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Every time I do it, It feels like a huge investment to buy Geek Squad service. But since I use my devices until they become unusable, it's been worth it. This is now at least laptop #4 with a service plan, and I haven't regretted it yet! Especially since it covers more than just this 1 computer. I've been able to cover other devices as well! I am sure it's more than paid for itself over time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Pretty nice laptop with high performance.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Speed, capacity and color are awesome. Pretty light laptop.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    A good deal

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    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I just recommended that, thank for this one exactly geek squad protection plan protect my computer when that are broken in a car accident they take the computer and they bring me the computer completely working and new

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Reviewed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Protection at my fingertips, Geek Squad assisted with "set up", very professional and kind.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    EXTENDED WARRANTY

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    MY DISHWASHER BROKE...BOUGHT IT FROM BESTBUY ALONG WITH THIS EXTENDED WARRANTY....I ONLY HAD 10 DAYS LEFT ON MY 4YR PLAN...CALLED THEM UP...THEY HAD A REPAIRGUY OUT TO MY HOUSE WITHIN 2 DAYS...THEY UNISTALLED DISHWASHER,REPLACED THE PUMP ASSEMBLY,AND RE-INSTALLED IT FREE OF CHARGE...AWESOME

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy to have it.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have not had to use it yet but pleased with the purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Protection is very important when it comes to get new electronics

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    WensLap

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Glad I got my 2 year accidental protection.It is a must.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product for anybody who spends money on expensive electronic devices, knowing they can mess up at any time. I would recommend 10/10, I understand it may be out of the budget for some but its worth it to protect your devices when your electronics fail or you make a mistake.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No better team to have behind your back will help with anything you need

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of Mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always feel protected knowing that I have a warranty with Geek Squad. Makes me feel better knowing I have skilled & very professional people ready to fix anything that may go wrong with my laptop. Helps give you a piece of mind just knowing that they are there to help. Highly recommend!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Go for it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am so glad I chose this laptop. Not only because it is portable, its speed is incredible. I use it for school and I do a lot of downloads and heavy assignments.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Answered GoPro Problems

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worth the money, they are always helpful when I have questions. Also, the accident forgiveness and all possible solutions they offer is worth the money. It is 100% a good idea to get protection on items because you never know when something is going to break or crap out. I literally break everything

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Laptop review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always good to have extra insurance on electronics. But overall is a great laptop. Love it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far, I haven't use it yet, but it's good to have just if case something happens

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I hope I don't need this.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Funny how you wish you don't have to use this, and usually don't need it, but when you do? Suddenly it's a great value. Anyway. Glad I bought it, but I hope I don't need it.

    I would recommend this to a friend