Customer Ratings & Reviews

Love the laptop. Love the touch screen. I keep forgetting it has it. If you purchase this you will not be disappointed.

I purchased a laptop which i am glad i purchased this protect plan with my purchase. I wasn't stressed or overall with the laptop once it's was damaged. I was notified through the process for the repair. the laptop wasn't going to be repaired unfortunately but i did receive a store gift card with my refund for the laptop and protection plan . Overall good buy i recommend always purchase a plan just in case

it is a good service and although i did not need the service i was very pleased

Great insurance if product is broken great to have it

Every time I do it, It feels like a huge investment to buy Geek Squad service. But since I use my devices until they become unusable, it's been worth it. This is now at least laptop #4 with a service plan, and I haven't regretted it yet! Especially since it covers more than just this 1 computer. I've been able to cover other devices as well! I am sure it's more than paid for itself over time.

Speed, capacity and color are awesome. Pretty light laptop.

I just recommended that, thank for this one exactly geek squad protection plan protect my computer when that are broken in a car accident they take the computer and they bring me the computer completely working and new

Protection at my fingertips, Geek Squad assisted with "set up", very professional and kind.

MY DISHWASHER BROKE...BOUGHT IT FROM BESTBUY ALONG WITH THIS EXTENDED WARRANTY....I ONLY HAD 10 DAYS LEFT ON MY 4YR PLAN...CALLED THEM UP...THEY HAD A REPAIRGUY OUT TO MY HOUSE WITHIN 2 DAYS...THEY UNISTALLED DISHWASHER,REPLACED THE PUMP ASSEMBLY,AND RE-INSTALLED IT FREE OF CHARGE...AWESOME

Have not had to use it yet but pleased with the purchase.

Protection is very important when it comes to get new electronics

Glad I got my 2 year accidental protection.It is a must.

Great product for anybody who spends money on expensive electronic devices, knowing they can mess up at any time. I would recommend 10/10, I understand it may be out of the budget for some but its worth it to protect your devices when your electronics fail or you make a mistake.

No better team to have behind your back will help with anything you need

I always feel protected knowing that I have a warranty with Geek Squad. Makes me feel better knowing I have skilled & very professional people ready to fix anything that may go wrong with my laptop. Helps give you a piece of mind just knowing that they are there to help. Highly recommend!

I am so glad I chose this laptop. Not only because it is portable, its speed is incredible. I use it for school and I do a lot of downloads and heavy assignments.

Worth the money, they are always helpful when I have questions. Also, the accident forgiveness and all possible solutions they offer is worth the money. It is 100% a good idea to get protection on items because you never know when something is going to break or crap out. I literally break everything

Always good to have extra insurance on electronics. But overall is a great laptop. Love it

So far, I haven't use it yet, but it's good to have just if case something happens

Funny how you wish you don't have to use this, and usually don't need it, but when you do? Suddenly it's a great value. Anyway. Glad I bought it, but I hope I don't need it.