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2-Year Accidental Geek Squad Protection

SKU:
6626932
See Details

Customer reviews

Rating 4.6 out of 5 stars with 11956 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

93%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 518 Showing 10,341-10,360 of 11,956 reviews

  • Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love having peace of mind when something goes wrong

    This review is from 3-Year Accidental Geek Squad Protection

    I would recommend this to a friend

  • When you need it, they'll drop your call after 1hr

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My laptop charger stopped working and its supposed to be covered by this protection plan. When I called, I got transferred to a sales rep who apparently though I didn't know how to use an online shopping tool and that's why I called. After I reiterated that I had called to get my charger replaced, I was placed on another hold and then after another 15 minutes of waiting, the call was disconnected. This was also my second attempt to get through to an agent. I also tried using their call back tool, but only ever received an automated call that told me they hadn't been able to get to me when they said they would. Maybe this works when you can go into the stores, but I've received no actual help or coverage now that I can't get into a store due to covid. Don't bother buying protection from BestBuy, they're not going to cover you when you need it.

    This review is from 3-Year Accidental Geek Squad Protection

    No, I would not recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      We appreciate your feedback. It's always frustrating when you can't get in contact with an Agent and we apologize for this inconvenience and burden. We are experiencing higher than normal call volume due to COVID-19 and we appreciate your understanding. Regardless, we'd love to see how we can help you with your laptop's charger and what options are available to you. Please give us a call at (800) GEEK-SQUAD or (800) 433-5778 or chat with an Agent at www.geeksquad.com/chat.

  • Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My kids are very happy with they new computer.....

    This review is from 2-Year Accidental Geek Squad Protection

    I would recommend this to a friend

  • Love that Geeky Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad peeps know their stuff and are helpful.

    This review is from 1-Year Accidental Geek Squad Protection

    I would recommend this to a friend

  • Dope

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Dope service, lowkey doing this just for the 25 points

    This review is from 3-Year Accidental Geek Squad Protection

    I would recommend this to a friend

  • Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was happy that I could arrange an appointment easily. When they couldn't fix it, I got a new one

    This review is from 1-Year Accidental Geek Squad Protection

    I would recommend this to a friend

  • I always buy a warranty for a laptop.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always buy a warranty for a laptop. It only takes one drop or spill!

    This review is from 3-Year Accidental Geek Squad Protection

    I would recommend this to a friend

  • very KooL

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Greek Squad need to try hard to Help people with Warranty

    This review is from 1-Year Accidental Geek Squad Protection

    I would recommend this to a friend

  • Great protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely a must when you have a child. Really helped me out

    This review is from 1-Year Accidental Geek Squad Protection

    I would recommend this to a friend

  • They are very helpful and take care of your comput

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have went in and they fixed my laptop in a quick time..

    This review is from 1-Year Accidental Geek Squad Protection

    I would recommend this to a friend

  • Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When my laptop broke they completely replaced it!!

    This review is from 1-Year Accidental Geek Squad Protection

    I would recommend this to a friend

  • Geek Squad- Big Mistake- Wasted Money.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I paid 3 years Greek squad protection for accidental damage. I visited three geek squad for at least 3 times and they were unable to do anything for me. They made me purchase more items which never fixed my problem. Later they asked me to leave my laptop for 4 to six weeks so they can take it to a third party to fix. Then they told me they will be unable to transfer my data and I have to do it on my own. My question is, why do you sell protection and support of you are unable to do it.

    This review is from 3-Year Accidental Geek Squad Protection

    No, I would not recommend this to a friend

  • Ok

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thank God I have not had to have to use this service at this time

    This review is from 1-Year Accidental Geek Squad Protection

    No, I would not recommend this to a friend

  • Insurance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This will protect my purchase in case of accidental damage.

    This review is from 2-Year Accidental Geek Squad Protection

    I would recommend this to a friend

  • Great product.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product is as described and perfect for the application.

    This review is from 1-Year Accidental Geek Squad Protection

    I would recommend this to a friend

  • Very nice product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this laptop because it is fast and it is touch screen.

    This review is from 1-Year Accidental Geek Squad Protection

    I would recommend this to a friend

  • A must have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You never know when you are going to need the protection.

    This review is from 1-Year Accidental Geek Squad Protection

    I would recommend this to a friend

  • Laptop extended protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Recommend this geek squad protection since it covers more than the standard manufacturer warranty.

    This review is from 2-Year Accidental Geek Squad Protection

    I would recommend this to a friend

  • Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Protection plans are here for all your products!!!

    This review is from 2-Year Accidental Geek Squad Protection

    I would recommend this to a friend

  • Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best service ever when you have a question or need help!

    This review is from 3-Year Accidental Geek Squad Protection

    I would recommend this to a friend
Page 518, Showing 10,341-10,360 of 11,956 reviews
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