Customer Ratings & Reviews

Helped out with the repair of my Chromebook Was able to get repaired with no problems at all Great service and would purchase again

I buy geek squad protection with every purchase. I would never buy an electronic without it.

I purchased the accidental protection for my ASUS Chromebook due to having little ones in my home. However, I am hoping I don't have to use it.

I need help keeping my new iPhone in perfect & usable condition. The GEEK Squad has given me fantastic service on my laptops and I know they will help with any problems I may have with new iPhone. They think outside the box and have been able to fix multiple problems with my laptop. I am comfortable with paying so much for the iPhone knowing that they will help me keep it in perfect condition.

I've had this laptop for almost 2 years now, and I must say I am surprised how well it's still performing. its still cool and no heating issues. It also runs games pretty smoothly. 10/10 must get.

Always handy and reassuring for someone like me who is prone to breaking things

i have not had any problems with the laptop as of yet.

When i had an issue they took care of me, no problem. The computer came back damaged and then they took care of it again.

I was given valuable advice from the guys at Geek Squad prior to my decision to make a purchase of an HP Laptop. They are knowledgeable and answered all my questions, no matter how complicated or simple they were.

I have used the Geek Squad many times and they have always been nice and fix my products good.

You purchase this with hopes that you never have to use it but sometimes you just have to. That was my case with my Surface Notebook and this protection plan was THE BEST when it came time to use it! Geek Squad went above and beyond to fix my Notebook and when they could not the protection plan did exactly what it says it will do and they replaced it with a brand new one. Doesn’t get better than that!!

This protection plan really helped me feel like I was fully set for any situation my device goes through instead of feeling that panic when I realize my laptop is a little too close to that ledge of the table.

I got this plan for my son's laptop for college. The manufacturer does not send this laptop 100% ready out of the box. I had trouble setting it up because of the newer windows 10. I brought it in and without a question or hassle they got it ready. Very friendly and capable. Outstanding!

I always love to have protection on my devices and this is a good deal

Great value to have experts available to help should a problem arise!

Great product and Hopefully I never have to use it.

I had a computer that went out and they gave me a gift card for the value. Sometim s geek squad can't do much which can be frustrating and they say things aren't covered or I have to pay for them just to ship it after I paid for the service.

Thank you for the friendly customer service. I will be careful with this computer and hope nothing will go wrong. I got this one-year plane just in case something bad happens. I will rather be safe than something that doesn't run right or has a blackout, I'll be cover by Geek squad fixing with no trouble. We all like to spend our money wisely and add safe protection to feel better!

I bought this protecting for my new laptop. What I can say is if you’re an individual who is very safe and cautious with your new technology, this would be unnecessary for you. Also, the company that you buy the laptop from would already give you a year warranty with your purchase of the device. On the other hand, if you tend to accidentally break things or are clumsy in some way, or have bad luck, this would be a great protection for you to have. Also, if your devices tend to break on their own or if anything happens to the screen, you’re covered.

I buy all my electronics from Best Buy and always add the Geek Squad services. They are well worth it and have paid for themselves, over products that I have purchased in the past.