Customer Ratings & Reviews

This is a wonderful gift for grandkids. For their toys and Laptops. Luckly not needed. But last time they spilled on laptop this will over accidents great piece of mind of large dollar amount purchases!

The 1 year Geek protection for the computer is good in case something happen within that time. I recommend to get to the protection for your computer.

I went in twice with a problem with my laptop. Both times the “geeks” took the time to answer my questions, explain to me and did not make me feel stupid. I really appreciated their help.

Haven't any issues with the item related to this purchase but have used my geek squad protection many times on other purchases. Always a good experience.

Great product on the small side but pretty good had it for 2 years no problems

Being able to purchase the Geek Squad protection plan on an open box item was tremendous! The peace of mind that comes with this protection plan is well worth the additional cost!!

Automatically comes with most of the computers that you buy. Haven’t had to use it yet but nice that they give you 2 years of helpful tech support

The girl who sold me the laptop was very nice id definitely go back to Best Buy again

I have had them look at two laptops so far. They were able to solve problems on one. Very quick service and I was satisfied. The other one had broken hardware too bad to fix. I plan to take another system for checkup and to optimize the software. I am confident they will do a good job.

Great having the Geek Squad there for any issues. I always think its best to get the protection plan on your items. Its well worth the money.

We had to use this within the first few weeks because the laptop cover, we bought along with it, damaged the screen! (The canvas straps got caught in the laptop when it was shut.) I definitely recommend buying Geek Squad Protection. We bought the 3 year plan, and with two kiddos, it sure brings peace of mind!

The best warranty plan in existence. That's why I always shop at Best Buy. Insuring your product for three years is highly recommended.

I saved so much on the laptop because my salesman directed me to a lower-priced model with more features that I thought the additional warranty would be worthwhile. It will take a few years before I can review its usefulness.

Love the geek squad. They were able to completely fix my laptop after spilling a gallon of water on it. It has been three year since then, and my computer is still like brand new

I love Best Buy Geek Squad! Other stores when you pay for their protection you have no idea what you are getting but with Best Buy Geek Squad you not only get protection for your device but you have access to a team of dedicated folks that care about your issue and want to help you with any questions you have with your device! Definitely a repeat customer and will continue to be!

It was fast. Sent out laptop for approval and got the pick up email in 2 day.

I guess they are experienced persons, but beside installing programs in my laptops, I never have been serviced by the Geed Squad

This is a great value add for most things that you purchase that has a chance of breaking within the first couple of years. Great peace of mind.

It is very important that u get all the protection u can buy unfortunately that is were electronics is now a days.

I love these Geek Squad protection plans! While I have not needed it for my recent laptop purchase, I used it when I had to replace my 50-inch" plasma TV. No quibble return and I was able to replace my old TV with a newer and larger model. This is definitely a good plan for the more expensive purchases.