Customer Ratings & Reviews

Geek Squad protection plan is great. I bought it after having trouble with my computer at the suggestion of the Geek Squad employee. I think his name was Matthew. He got it for me and fixed what was wrong with my computer. It is a great deal as it applies to all my computers and my phone. I got great service.

My son has a tendency of not taking of his things. I reviewed the extended warranty & I am delighted with the coverage.

Add Protection blessings, feel at ease. Great protection for you and your family.

Best customer service I have had! I had issues with a laptop I purchased and with my warranty plan purchased they were able to get me a new laptop without any struggles! They listened and helped!

One of the reasons we buy at Best Buy is because of Geek Squad protection. Understanding what it covers based on what you buy is very important. Laptops can be very expensive and accidents do happen, why not protect such a high value purchase. Just like buying a car or home, some type of insurance is important.

Geek Squad saved my life when my laptop started acting funny and wouldn't turn on. I'm a college student and I NEED a laptop to do my work. They sent my laptop out the same day I dropped it off!

Every time I think that I will not need Geek Squad protection something proves me wrong... It is pretty much a must for me...

Great to cover my tech and make sure i wont have to shell out lots of money onna repair

gooddddddddddddddddddddddddddddddddddddddddddddddddddd

Perfect for my college student who is out of state.

I bought this laptop insurance due to my little sister having to use a computer most of the time for school. I think the Geek Squad insurance might be a little to expensive for a year. The problem is that most of the time, during the first year nothing will happen until after the first year of having a laptop. I also think Geek Squad takes a little bit to much time when making an appointment.

Replaced my broken laptop without any questions asked when I have a warranty. Easy!!

It’s a good simple computer for someone who wants a first computer. I’d recommend this computer for high schoolers who need a computer.

Geek squad is a nice perk to have. Ive used them in the past. Its extra security for your electronics.

Great little computer! It's actually faster thsn my HP. Pair it with a wireless keyboard & mouse & was GOOD TO GO! It's lightweight makes it easy to grab & go, I've even used while traveling in a car & was comfortable ising it! Great buy!

I have had them look at two laptops so far. They were able to solve problems on one. Very quick service and I was satisfied. The other one had broken hardware too bad to fix. I plan to take another system for checkup and to optimize the software. I am confident they will do a good job.

Piece of mind!! Priceless! I won’t ever buy another laptop, PC without this service. Haven’t needed to use it but know I’m only a phone call a way and the coverage is to fix it or replace it. Short of throwing it across the room this has it all covered!! Great team of guys and gals that make it happen.

Great service! Quick expertise. Never had any issues.

Cool computer. Easy to use. Good price. Nice compact size for transporting from home to school.

It is grate to have Greek because if I brake something I know they will have my back and be on my side so I have no worry’s at all of losing or braking my stuff Worth my money