Customer Ratings & Reviews

Best warranty product to buy for all of your products in your home from Best buy from the washing machine to the refrigerator to the computer to the microwave I'm very satisfied with the services that I received with the warranty

They have your back when you run into accidental damaged. They always try to resolve your issue without playing 100 questions and the staff has great customer service.

Great service! I like how easy it was and love how theyre so reliable. Worth it

Guys where awesome on the geek squad attentive service all in when I needed to do my service on the lap top on general … super duper service!!!

There are certain things I buy the geek squad protection on - and it's usually on the expensive ones. Worth it to me for being a klutz and with small children who can damage anything at the blink of an eye.

great price worry free coverage, peace of mind knowing it's there in the event we ever need it.

I can use my computer and not worry about dropping it, spilling on it or traveling with it. Chances are if you buy the two-year accidental plan you'll never need to use it. But if you don't buy it you will have an accident with your computer just plan on it! I've never regretted buying the 2 yr plan and it's renewable!

This is great for those people that need the added protection and those that don't because you never know. I had to use it even though I never needed it in the past. Damaged the screen by accident and had screen replacement within 5 days. Back to work.

Had a 9 month old HP that the fans cut out on and over heated. Grateful I have the Geek Squad warranty. They came through and replaced my Computer with a another of like kind of quality and price. They back you up if there is a problem in my experience.

The agent in Best Buy was able to examine my new laptop and get it up and running smoothly again. Operating system is as good as new. This added coverage plan is a great way to product your investment.

I love the geek squad! They are always helpful and patient even when I ask a bunch of questions. Asking for the warranty is easy and they don't make you feel bad when something happens to any device. I will no longer buy things without getting their warranty.

They immediately gave me a new computer when mine came with a virus inside of it.

The promise of being able to take my notebook to my local BestBuy when I have an issue is very attractive. I have not had to use it yet and I hope I never will but, if something does go wrong, knowing that BB has my back is comforting.

These policies have stood me in good stead with other computers I've bought from Best Buy. I wouldn't leave the store without one.

Have had to use Geek Squad several times on different items and have been very happy that I bought it. Bought this to put on my granddaughter's computers and I don't have to worry about the because I know they are covered. Worth the extra money.

Good understanding of. Product and evaluation of system

I love having the peace of mind with the extra protection. Ive had to use it in the past, so glad to have it.

They help with so much! I'm so glad we purchased the protection. It's definitely worth what you pay for it!

Visiting the Oxford location is alway great. Everyone is very kind an nice. The problem is alway solved when I leave.

I don't like extended warranties and believe they are a waste of money. I will, however, buy the Geek Squad warranty on laptops due to the tendency for screens to crack. The Geek Squad warranty claims to cover accidental breakage so i purchased this specifically because it's a pain to replace screens.