Customer Ratings & Reviews

Not the best experience but VERY handy in case product doesn't function as it should. Great to have for consoles and pc or any heavy machinery

It always good to get protection and when it is at a affordable price its even better.

I guess it was okay because I never used it I wasn't covering up to figure out how to use the slim tree from pad

This is an absolute must add-on for all high dollar buys. Best buy has the best plan for protection. They'll straight up replace it even if it a year old.

The wireless mouse is super easy to use i recommend it i dont regret buying it never give problems atall.

Glad to be part of getting accurate information from experienced and knowledgeable representatives. Having been a regular Best Buy customer we always have good experiences with product questions.

Washer, dryer, laptops for me and my grands awesome

The agents were helpful on the phone, and when I came into the store with an issue they addressed me promptly and is thoroughly as I can imagine anybody could or would. They were knowledgeable friendly and very accommodating.

They help me with my computer and showed me what to do with it

Have protection for years here and had no issues at best buy

It’s always good to have good protection on your products

I havent needed the service for my most recent purchase but GeekSquad has always been my go to.

I'm grateful for the awesome service. Terms and conditions made sense and I was able to be taken care of!

Seemed like a good investment. I would rather be protected and not need it than vise versa.

Purchased for a Sony Receiver. After 6 months, the receiver would go into protect mode after 5 minutes. I dropped of the receiver for service last month. Still waiting for the repair to complete. So for an extra $55 dollars, I am not sure it is worth it as the repair time is probably no quicker than the factory warranty would be.

So far I have not had to use it on this device, but I have used them in the past and have been very satisfied. It is one of those things where you hope you never need it, but nice to have just on case.

Good deal for peace of mind! I bought this protection plan for my laptop and it covered accidens!

So far Gook Sqaud has helped each time I have asked for help after we got off to a very slow start last year when I bought my TV. Getting my TV installed was not easy and it took a number of months to finish the installation.

I'm not saying i'm clumsy or that I'm prone to accidents, but, it helps my peace of mind to have protection on my electronics. For a few cents a day, I'm covered for most every type of unfortunate mishap. To me, that's a deal.

I always get a protection plan doesn't matter what its for! Ive had this experience with my smart watch they eventually just gave me credit for what i paid and could use on something else