Customer Ratings & Reviews

i have not had to use it thus far although I am wondering if I should renew as it expires next month, I find often as these programs expire the issues occur

Always get Geek Squad Protection. Have had issues and they aways have rectified any issues that have come about!

So far I haven't needed to utilize the service but I'll go on previous experience in rating them

Great service that I hope to not need but will if I have to.

1 year accidental or multiple year accidental protection is a most for smaller appliances like headphones, chargers, etc. I unfortunately ruined some good skullcandy headphones accidentally and got it covered within that first year.

Highly recommend, a bit pricey. However, you never know when you will need to really use it.

Would recommend... everything is expensive to fix. And yes things always go wrong. Used on my past laptop and if need be will use on this one

It was super easy to fix my computer situation at first they tried to save my actual computer but once they realized that wasn't an option I relatively easy was able to just repurchase the same naked model I owned for it was in stock

Takes care of want needs to be done or fixed great service

Very reliable service to your product even if they can't fix the problem your not left in the dark

I have previously used this service and it is one of the best ones out there. Anytime you have a problem you can either go to a store or online and get replacement very easily. With kids it's an absolute must.

Have not used this. However, a few years back I spilt an entire cup of coffee on my new dell computer. Split the usb plug-ins I bought this protection in case I did something dumb again. Lol

This was an easy decision thanks to (Ash) the associate who educated me on it. So many benefits that come along with coverage so I would highly recommend to any Best Buy regulars or bug tech buyers.

Ahhhhh geek squad is my good too! I love this added protection and Best Buy’s service is unmatched when it comes to customer service. I will say sometimes repairs take a little bit but at least I know it’s covered.

A solid service that allows repairs on products that you need fixing.

Geek squad rocks get their protection for everything you buy now

Always get the warranty from Best Buy nothing like the peace of mind and ease of use!! I always get it for electronics.

I have this "just in case something happens" we know we can count on Best Buy to handle any problem that happens.

This protection is worth the money and the geek squad are always willing to help problem shoot or offer advice on helping to solve a problem and fully find some sort of solution. I recommend purchasing it to protect your product

The agent helped me with a driver problem with connecting my new computer to my old printer. Also helped with an update that did not download correctly. Agent did not talk down to me, was very professional and courteous.