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Customer reviews

Rating 4.6 out of 5 stars with 11883 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

93%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 123 Showing 2,441-2,460 of 11,883 reviews
  • Rated 5 out of 5 stars

    very helpful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't had to use it so far. I've used them in the past and they were very helpful

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Warrenty is better than none ..in my way of work so at least its covered

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The team was really friendly and very knowledgeable and able to support me bu identifying the problem with my computer

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good for those who are accident prone!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am not the most careful person with technology. A year after getting my laptop I dropped it and cracked the touchscreen. Luckily I had the geek squad service and they repaired my screen for no cost! Definitely worth the price!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is genius!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The reason I shop at Best Buy is because of their Geek Squad. All staff here are genius grade but the Geeks are above and beyond everything I need! Thanks for this terrific service!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've only had to use this warranty once with a microwave. I had no problems and received a replacement immediately.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good quality!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love how you don’t have to keep the receipt for your warranty to be able to work. Also the staff was very helpful from when I walked in to when I left. They answered all my questions and helped my find the perfect computer!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Extended earranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My yoga laptop wasn’t charging and the service of the geek squad fix it at no charge because I have the extended warranty program.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Warranty always recommended I’ve bought things other places had a problem had to mail in most things at Best Buy you go grab a new one worth the money

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was the best helpful for my warranty, helped me choose between which I should get

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Better safe than sorry

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can’t go wrong with the package deal. When you buy a computer

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    solid protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    How can you buy a $1400 laptop, and not purchase the Geek Squad warranty? Just the fact we have this coverage is saving me from some hair loss.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Get the protection,don't be cheap!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I learned a long time ago that getting protection on your purchases is the smart thing to do! Yes,on some items it may be a little pricey but,better than buying a brand new product over again!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best warranty ever

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best warranty I have ever purchased. I dropped it off at my local best buy. They had it for a couple week. Then they told me they would be unable to fix it and to come get a gift card for the full purchase price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Laptops break - I need this

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought an open box Laptop for a great deal so I took out the protection just in case.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Carlos

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have not used it but I know that it is excellent and incredible attention

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I luv my laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far no help has needed since i purchase it. Everyone has enjoyed the product since i bought it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Cool

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    ......................................................

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Proof of confidence

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good. There has been no need to utilize this product as of January 25th.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Costumer service

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guy that help us was really helpful he explained everything that we needed to know

    I would recommend this to a friend