Customer Ratings & Reviews

I have used Geek Squad before and it's worth having their protection.

Geek Squad 3 year extended warranty covers all problems you may encounter without any copay, deductible or number of incidents!

Always necessary to buy the protection plan when buying electronics from best buy. BestBuy has one of the best protection plans out there!

Never pass this up. Its cheaper to buy the plan to protect your tvs, laptop, game console, etc than buying/or even finding a new one....

The 2 year Geek Squad protection plan is a great value.

Have purchased Geek Squad for several items purchased and were always professional and provided quick service.

great protection have had to replace the adapter twice already. the only problem was that best buy did not stock the adapter.

Peace of mind with a high schooler using an expensive laptop. Haven’t have to use the warranty yet. And hope will not have to. But just the peace of mind, in case is worth the price.

Great service, anytime I've had a problem Geek Squad to the rescue. Always great to have that oops backup.

Grapevine store was great to deal with geek squad. They were very informative on questions I had, and quick responders. Have used them on several other laptops we own, they do good work.

The agents worked through, and explained the new, and improved high quality computer to me, and answered all my questions, so I could understand for future improvements, and work I will be using this computer for.

If you have a kid? It's worth it! Reassurance that there is some protection.

Was great, had to get it for my first laptop and ended up using it within 4 months because of accidental damage while in my bookbag.

Y'all are some miracle workers. I sincerely appreciate the patience and expertise that you guys put display.

In the pat I have recieve excellent service when I have brought my stuff to them. They were able to fix the issue

Just knowing the Geek Squad is behind me if my computer has any problems makes me feel so comfortable using my laptop.

Geek squad provides one of the best in class customer service, they are very quick and resolve your problem quick!

got this just in case the first year is rough; do not plan on using it but just in case, especially with the cost of the computer - though got it at an amazing sale price $1050; have always had great experience with geek squad and this protection service

Amazing quality of computer and all capabilities! I would recommend this anyone buying a computer!

Great service. Everytime i have an issue with anything regarding my purchases, the support is always around to help. Whether its in store or not