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Customer reviews

Rating 4.6 out of 5 stars with 11883 reviews

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  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

93%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 132 Showing 2,621-2,640 of 11,883 reviews
  • Rated 5 out of 5 stars

    Purchase warranty always

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Would purchase warranty everytime as it has been a life saver.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    cannot remember

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The staff was very helpful in finding the product I need. My device is working very well. The agent was very professional. Wearing masking per CDC guidelines. Install my product and product is working well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    cannot remember

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The staff was very helpful in finding the product I need. My device is working very well. The agent was very professional. Wearing masking per CDC guidelines. Install my product and product is working well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LIFESAVERS

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service all the time! Save time by scheduling an appointment. Warranty eliminated my stress for repairs!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm satisfied with the Geek Squad. I just want to make sure that I will be notified before the expiration date

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Comes in handy when needed!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely needed coverage for my Acer Nitro 5 Gaming Laptop. A little bit expensive, but you never know when you need coverage) insurance on an expensive product like I bought. Once again, it comes in handy when needed!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    team

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Happy to know that I have a team to help if something goes wrong

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Greek Squad can't live withoutthem.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents have all been patient with us. They explain things so we can understand considering we are not tech savvy!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the &

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My daughter had the drop protection and had to get her screen replaced at college. This protection plan covered the cost. Be aware that there is a max. value on this plan which I didn’t know when I purchased it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Insurance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchase it to keep from being sorry that I didn't. I use it a lot. I just make the appointment, show up at the appointment, and Geek Squad just takes care of it.

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Hi Willy. Thanks for your positive comments! We always love to hear about a job well done. It was a pleasure to help you out and we look forward to seeing you again!

  • Rated 5 out of 5 stars

    Great service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This service has helped me so many times with my devices. It's worth the money.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always buy for extra protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this on my moms laptop just in case something happens to it such as; virus, cracked screen, etc.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    geek squad always gets it done right

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    geek squad always gets it done right and will keep you updated with status of availability and project.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Will buy again

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got the protecting just in case, I've used it one before and it was easy to have my product fixed. Will buy again specially on the products that might break while in transit from one place to the next.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely recommend getting this. Thanks to my Geek Squad protection I was able to get full credit for the laptop I accidentally spilled coffee in. It was almost expired, I decided to get 3 years this time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Get protection kids

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good to have incase something happens before I end school

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    any priced priced item I buy from Best Buy now I always get the extended warranty because they'll replace it for free

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek is so meek.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the service that I paid for. I am able to address my problem and know that I will be able to get the problem solved in the future, is wonderful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good buys

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like my new bose earbuds , they had a great sound

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Blessed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would recommend this accidental coverage for any electronical items it covers just about everything The Geek Squad is amazing they can help you pair devices with any issues you may ever have

    I would recommend this to a friend