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Customer reviews

Rating 4.6 out of 5 stars with 11883 reviews

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  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

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    Rating 4.7 out of 5 stars

93%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 135 Showing 2,681-2,700 of 11,883 reviews
  • Rated 5 out of 5 stars

    Love the 3 year warranty plan!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got 3 years of protection on my computer in case of accidents and have been please the with the accommodations for my devices by geek squad. They have always been most helpful and provide great service.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Washer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can’t wait for my product to arrive so I can enjoy it . It will save me money when I don’t have to run to town to do laundry

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Replaced my cracked Screen

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Agents replaced my laptop screen. The Laptop did need to be sent out for the replacement. They did this in a timely manner. Thank you for you Great Work.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick response

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always answered promptly and effectively with any concerns when I was building my pc

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got a new laptop after bringing back my broken one. Best deal ever!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    As good as advertised !!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I accidentally damaged my laptop's screen, after repair was not an option, i received store credit for the value of my laptop to get it replaced, A+ service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always a good thing to have!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We buy a geek squad plan on most products we purchase from best buy. Have not always needed to use it but so grateful to know the option is there. When I have needed to call geek squad for help on a product I am always happy with the assistance I receive.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    with all the issues I had with my Asus, it was taken care of, though took more repairs to get a replacement I did get one

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A decent price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a much needed add on for protection for piece of mind. The price was decent

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad know there stuff

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Might come in handy as i am a truck driver use for my business

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad service protection is so worth the money. My laptop could not be repaired so my laptop purchase price was fully refunded.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    No Hassel protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    a protection plan you cant pass up. Geek squad is the absolute best at what they do. No hassle. I bought this plan for a Chromebook I purchased for my grandson.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Yup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Glad to have help if anything breaks or goes wrong

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Super Friendly and Always helpful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've called them on a number of occasions to help with my desktop as well as my laptop. They are always so helpful and it's is great that you can get the help without having to take your hardware into the store

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    solve thw problem with my pc

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the Geek squad team. They are experts and helped me solve the problem with my pc

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Protection Must Have!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Brought sons laptop in and no issues getting the appointment or trying to solve the problem. It was a good investment on my purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Such a great service. Screen had cracked. Was repaired within two days for no cost. Well worth the purchase of the plan for the value provided.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hopeful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven't had to use, but am confident that if needed, it will have been worth it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Piece of mind knowing it is there..

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't need it yet, glad to know I have that piece of mind. With having thins installed in a vehicle that is subject to different environments, its nice to know I have the coverage should I need it..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    10 Out Of 10

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They Always Have A Million People A Day And Not Enough Staff But They Are The Best At What They Do.

    I would recommend this to a friend