Customer Ratings & Reviews

Amazing for work and school. Love touch screen feature

When I recently purchased my laptop from Best Buy, I knew that I needed to have the proper support down the road. That security is important to my work, so having the Geek Squad behind me gives me that assurance.

I love their service and the range of what they cover is amazing. I recommend anyone getting their warranty to protect their products

This plan has been well worth the money. It also gives you discounts when purchasing other products. Have used it enough to pay for itself just in discounts an guided information and updating older pc in home.

Over all their work that they did to the laptop was fairly decent but some of the things that I asked them to look over and help with didn’t get done and I had to contact tech help on my own to figure some of the things out also the timely fashion of things getting done

I received excellent assistance from the squad. They were very helpful in getting the protection set up. I was impressed with the patience of the squad member. I am not the most computer savvy person.

Geek squad protection is always amazing. I’ve never regretted getting their protection before.

Good service and reliable when you need it. Defiently needed for your electronic that cost more than 200$

Love that BestBuy offers such great protection for all their products. They stand behind the items they sell at the store and make it simple for everyone to take care of their purchases.

Love that BestBuy offers such great protection for all their products. They stand behind the items they sell at the store and make it simple for everyone to take care of their purchases.

This has given me total peace of mind since I purchased my Acer Nitro 5. Gonna see if I can renew it!

I’ve used the protection plan in the recent past. There were no issues getting the computer looked at and fixed. Everything was smooth. I’ll always get this protection on a computer purchase.

Bought an expensive computer that started having audio hardware issues within a month if it ending. Geek squad sent it off and repaired it for freeeeeeeee.

Great Add on! Thanks! Excellent!!! Extraordinary options.

The guarantee is good for the value compared to other stores.

I don't regret this purchase although I haven't had to use it yet it is worth to have just incase.

It's better to have protection than need it. I will always have protection

Good I wish i would be able to return the laptop with this issuance

Bestbuy has the best customer service in the industry when it comes to replacement. Everything I buy, except movies, I get the extended plan. I've had to use it a few times with no Questions asked. MONEY WELL SPENT.

They are very professional and courteous. They work fast and are punctual.