Customer Ratings & Reviews

Anytime that I purchase electronics I always purchase the Protection plans as well because anything could happen and they are usually reasonable.

Got this because my grandson is doing everything on it and he loves it

Haven't had to use but once, knock on wood! Hope it stays that way.

We always purchase Geek Squad protection plans, great coverage.

Probably a good thing a klutz like me purchased this. I rarely buy this type of insurance but I do drop things and I carry my lap top around everywhere and so "anything could happen" so I feel better knowing I can replace if there is an accident.

Although these are great to have with kids in the home. I have not needed to use this one yet but have definitely benefitted from on previous purchases.

Very supportive and professional team. Very satisfying.

I have not had to use the Geek Squad services yet, however, from experiences of my other family members using them, they are very nice and can solve a variety of issues

Customer service was excellent. I recommend Best Buy to all of my friends and family.

Andrew was great, knowledgeable, provided Information efficiently and with professionalism and friendliness!

Geek lover ! It's a blanket of comfort just knowing uve got a geek in ur back pocket if anything goes south with anything that u buy that cost more than $100 especially when u spend over a half grand !

THIS HAS ALSO BEEN A GREAT BUY BECAUSE IT REASSURES ME THAT IF ANY THING WAS TO HAPPEN WE ARE COVERED ESPECIALLAY SINCE HE IS AWAY AT COLLEGE .

I had to use plan on refurbished item right away and it was a fairly process and worth the buy.

Thankfully my Wife has not needed the Geek squad for any issues on her Chromebook, but the extended warranty is well worth the price.

bought this for coverage on my granddaughters chrome book and it came in very handy when she cracked the screen....repairs were done with no additional cost in about 2 weeks

I’m be bad to use this twice now ! Very good just wish it was for a longer period.

Best value for your money highly recommend I got this because I wanted to have protection against everything it could possibly happen to

They honored my warranty without hesitation and replaced a damaged charger for me sent it thru the mail it arrived on time

I'm giving this a five star review so far, and I'm hoping I never have to change it. I'm hoping it was an unnecessary purchase. Just like all insurance policies - you hope you never need to use them, and if you do, you hope they do a good job.

Explained in depth about the warranty and helped me not worry about future issues with device