Customer Ratings & Reviews

They helped me change and fix my computer they are great

We purchased a new laptop and it died on almost one year from the date of purchase. The protection plan paid for repairs which would have cost as much as a new laptop.

Can't go wrong with the geeks. Knowlegable and helpful for us "non-tech" types

I have rarely had to use a protection plan but with things being made more cheaply it’s probably a good idea for expensive stuff

The Geek Squad agent offered this product to us based on the service history with our last PC. It will provide us with security of knowing our new PC will be protected.

If your ever in a technical pickle/ call the geek squad!

I can always depend on the Geek Squad to answer any questions I have about my devices. They are extremely knowledgeable, patient, and explain things so I can understand things. Being able to make appointments online is very convenient.

I have used this three times and let me just tell you. They help with everything! And always answered all my questions and were soooo nice and pleasant. Love them

Best Buy honors the warranty without questions asked. My son had an ASUS gaming computer that had a problem with the battery. They were not able to fix computer so they refunded the total amount we paid so he could purchase a new computer.

Purchased it just in case and haven't used it yet.

I've been in Information Technology for 20+ years. I know quite a few things but technology keeps advancing. I also know I have not seen in all of what can go wrong. Comforting to know I have someone I can go to on my new laptop when needed.

Geek squad is always dependable and helpful when needed for my tech products. Recently brought in laptop and received fast service and quick return of product

My daughter is away at college and we needed assurance that she would always be able to get her work done since everything is on a computer now.

Buy something nice, you need to protect it. A bit expensive, but can be worth it with a disaster, like a dropped laptop

Love the security that I can make a phone call and everything is taken care of

She was so happy it came on time and it was easy for her to use

They are very educated on computer and program!! Feel vey safe with my purchase having them on board to help with my tech!!

Haven't had to use it yet and hope I don't have to It's a bit pricey though.

I purchased this three year Accidental Geek Squad insurance for my ASUS Laptop computer. So far I have not filed a claim but am happy to know I have it in case I need it.

The best for college and it’s really reliable for college work