Customer Ratings & Reviews

Great value for the money fast and easy to connect to overall easy to use

I am able to comfortably take my laptop out without needing to worry about damages as it’s protected.

These guys really know their stuff! Within 15 minutes, he isolated my tech issue, and advised me accordingly. Super happy!

Within 30 days of purchase my college student spilled water in her backpack and fried the laptop. She took it to Best Buy and within one week Best Buy replaced the laptop with the identical product. A real lifesaver for my college freshman!

There is not a significant purchase that I will turn down an extended protection from Best Buy. They stand behind my purchases and provide "peace of mind" dealing with an accidental situation.

I always get insurance with my items from Best Buy. Has always paid off and then worth it.

I always get insurance with my items from Best Buy. Has always paid off and then worth it.

Its great and easy to clean , it goes great with my laptop

Geek Squad has saved me many times when I have problems. The total tech package is a great value. I can't imagine not having the protections this offers.

I love how the Geek Squad can always help and I do not have to worry about anything happening to my devices

Geek Squad support is great! I always buy their plans and they have been great! Hopefully I won't have to use them, but if I do I feel confident that they won't fail me.

Very good service and helped me with my computer problems quickly

They are always 24/7 available and they always try to help you with any concerns

My lab top broke and it was replaced for value that was paid. If the floor value is more than what you paid then they just give you back what you paid.

I’ve had previous experience with the GEEK SQAD and will use them always.

it has a 8gb ram soddered on which really sucks. That is the main and only bad thing I can see if the one I received. Which they didn't sodered the rams on. That way you can get higher dual channel rams

Got this for my teenage son, so it was mandatory that we get the protection plan.

I always purchase this protection especially with computers, TV or game consoles. The protection makes it so easy to replace your items when something goes wrong. In a household of 7 something is about to go wrong. It’s my lifesaver.

would not go without having geek squad service on my laptop at all. IF there are problems just go to website and live chat with someone who can remote over and help fix the situation

Haven't had to use it yet but bought it for peace of mind. Seemed like a no brainer to me for the price I paid for my computer.