Customer Ratings & Reviews

I feel confident in my laptop knowing I have geek squad to back me up.

Even though I haven't had to chance to use this service its great to have for your device.

First time using the G. Squad protection plan. Service was fast and issues taken care of without hassles. Highly recomended!

Chromebook has been repaired twice at no cost! I was so happy that I purchased this protection for my daughter's Chromebook. She is in college in NY and has been able to bring it to a local Best Buy for repairs twice -- very happy!

Haven't had a need to use this protection, and don't expect that I will,but comforting to know that its there if I need too.

GREAT PROTECTION AND WORTH THE INVESTMENT. I WOULD DEFINITELY BUY AGAIN FOR MY NEXT PURCHASE.

For now until forever I will purchase Best Buy’s replacement plan. I swear by it.

I purchased the extended warranty for 3 years on my Chromebook as I do for all my products there have been occasions I have had to use the service and I don't have to pay any extra money

Worth it due to any electronic if they stop working or something does not seem right.

The Geek Squad is one of the best purchases I have made at Best Buy. The Squad is always there when you need them - either in store or by phone.

I haven't had to use it yet but I'm thankful it's there just in case.

The geek squad helped me fix a issue that i struggled with on my laptop.

Just book an appointment or call geek squad and they will definitely take care of your purchases.

they helped me with all my questions about my new computer

Agents are always helpful and imformative. Worth the money just in case.

You just can’t beat Geek Squad! I have not ever regretted purchasing this extra protection.

The Geek Squad is my go to team to fix computer issues. The team is polite, friendly, and they turn the work around quickly. They have also fixed problems right at the counter.

I've used this protection plan on multiple occasions and been happy every time. From general tuneup/cleanup of older laptops to being able to switch out a new one because it didnt power up correctly. This plan is worth the money.

Nice to know I don’t have to dress and spend too much time trying to figure something out, I can just call the geek squad. Also was nice to know if there was an accident I could get help.

Great addition just in case. Life happens all the time and this is a (just in case) buy!