Skip to contentGo to Product Search
Gift Ideas
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 11884 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

93%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 157 Showing 3,121-3,140 of 11,884 reviews
  • Rated 5 out of 5 stars

    Confidence

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I feel confident in my laptop knowing I have geek squad to back me up.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Even though I haven't had to chance to use this service its great to have for your device.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad fixed my computer!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First time using the G. Squad protection plan. Service was fast and issues taken care of without hassles. Highly recomended!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So glad I purchased this!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Chromebook has been repaired twice at no cost! I was so happy that I purchased this protection for my daughter's Chromebook. She is in college in NY and has been able to bring it to a local Best Buy for repairs twice -- very happy!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection plan

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't had a need to use this protection, and don't expect that I will,but comforting to know that its there if I need too.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    PROTECT YOUR PRIZE POSSESSIONS

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    GREAT PROTECTION AND WORTH THE INVESTMENT. I WOULD DEFINITELY BUY AGAIN FOR MY NEXT PURCHASE.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The best

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For now until forever I will purchase Best Buy’s replacement plan. I swear by it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    3 you extended protection

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased the extended warranty for 3 years on my Chromebook as I do for all my products there have been occasions I have had to use the service and I don't have to pay any extra money

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Suad

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worth it due to any electronic if they stop working or something does not seem right.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Protection Plan

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad is one of the best purchases I have made at Best Buy. The Squad is always there when you need them - either in store or by phone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Get it Just in Case

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven't had to use it yet but I'm thankful it's there just in case.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Pc

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad helped me fix a issue that i struggled with on my laptop.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thorough at what they do

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just book an appointment or call geek squad and they will definitely take care of your purchases.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    awesome

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    they helped me with all my questions about my new computer

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents are always helpful and imformative. Worth the money just in case.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Sqiad never disappoints!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You just can’t beat Geek Squad! I have not ever regretted purchasing this extra protection.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Geek Squad is the A team

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad is my go to team to fix computer issues. The team is polite, friendly, and they turn the work around quickly. They have also fixed problems right at the counter.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    As good as advertised

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've used this protection plan on multiple occasions and been happy every time. From general tuneup/cleanup of older laptops to being able to switch out a new one because it didnt power up correctly. This plan is worth the money.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great ease of mind.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice to know I don’t have to dress and spend too much time trying to figure something out, I can just call the geek squad. Also was nice to know if there was an accident I could get help.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    When needed theyll be there

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great addition just in case. Life happens all the time and this is a (just in case) buy!

    I would recommend this to a friend