Customer Ratings & Reviews

good laptop warranty I have kids in house so the warranty gives me peace of mind

Shipping on this was said to be Dec 9th, and was actually received on Nov 25. I bought this computer to play World of Warcraft, and although this computer may be more than I need, it was the right price at the right time!! This computer took a bit of time to set up but has run flawlessly. The only thing i can't seem to get to work is the Ultimate mode for the GPU on the Armory Crate. It will work for 10 minute and then the screen blacks out. I have not looked into this yet, the Optimized setting is perfect for what I need, and bring new visual life to WOW. The 16gig Ram is perfect, but i may still upgrade to 32Gig. (Most people will upgrade the RAM anyways) The Turbo fan setting is loud, but not annoying at all. The camera is grainy, too bad i no longer work in a call center, I'll never use it....lol Love this computer. Ultimate GPU mode not working is not a that big of a deal for me and none of this was a complaint, i do not feel a need to mark down to 4 stars. Five Stars it is!! If i find a fix for the Ultimate GPU setting, I'll try to update for other bigger gamers that may need it... I set this up myself, and did not have the need to use geek squad as of yet.

I love love love geek squad. I was skeptical at first but I purchased it anyway and of course the time came where I needed it and it the process was so easy! Thank you for providing such a great product and service.

It's a great laptop and reliable brans and I love the touch screen!

Glad it includes evergthing it does, will be helpful.

Hopefully I never have to use the protection but got it just in case

I have used the service for my laptop screen cracked hinges a couple of time with $0 payments

The agents took care of all my needs from start to finish.

Everyone was very kind and gave me the best customer service possible for my devices!

Provides what I needed for my product and the price was acceptable.

Great use for a high school teen Has durability to it as well. My kid loves leaving it in random places. Uses for high school, games, and movies. No complaints

Have a geek maintenance for my I pad and thank goodness I have not had to use it but I have had them in the past and were very welcoming

Always purchase a protection plan, especially when you buy for children anything can happen.

Perfect for your equipment warranty, the services they provide are so professional.

Love the shop and what they offer. Staff is quality also. Always offer to help and guide.

I bought this one for my own laptop's safety and security!! because we never know what will happen tomorrow. The laptop that I bought is quite expensive, so I bought this geek squad protection plan. I don't want to have problems, should anything happen... (knock on wood!) It's always better to be on the safer side... Always... it's better to be safe than sorry.

I had to bring in my Daughter's laptop for a small repair and the associate that helped me was very nice and helpful. The manager was called over to help me out as well and performed the repair and got it done quick. I was very pleased with my experience with the Geek Squad.

I recently used Geek Squad to help fix my laptop and I was very impressed with the service. The technician was professional, knowledgeable, and efficient. They quickly diagnosed the problem and explained everything clearly. Within 30 min, my device was up and running smoothly. What really stood out to me was the extra effort they took to ensure all my questions were answered, or the convenience of the computer. Overall, I highly recommend Geek Squad to anyone needing reliable tech support.

It is exactly what I needed. I love the convenience of the touch screen.

This product is really amazing!! I loved!! I sure recommend to everyone!!