Customer Ratings & Reviews

Impressed with the Geek Squad at the store. The tech who took care of me is very helpful.

Great service. Very trustworthy. They give great conversation while assisting you and your needs. Definitely 10 out of 10 service.

Bought extra warranty and ended up not using it . Bought it for my gpa . I thought the price was high for this extra warranty but If gpa needed help with something he could drive to bb and they would help him & he got out of his house.

I have been able to get in touch with Geek Squad for all of my electronic needs. I have brought in multiple computers with viruses and other similar issues and within a few days the issues are resolved with great customer service

Awesome item. Very useful and easy to use. I loved this product

Love Geek Squad protection plan. They offer excellent service. They helped repair/ replace so many products I’ve had the protection plan on. I recommend this fir mom with kids.

Purchased with ease knowing that my equipment would properly be protected by Geek Squad :)

Great to have since my kids love to change programming and causes problems.

Whenever I need help with anything electronic, GeekSquad is helpful. Large and small appliances are also no problem for GeekSquad.?

This is the best plan ever they take care of all you devices at the store and at home. Came to my home for free several times and set up my devices

Luckily haven't needed to use the Geek Squad Protection plan yet. Nice to know if I need it though, much more affordable option than purchasing new.

We haven’t had to use this option yet, but I’m happy it was provided. I will update if used.

I only get the GEEK SQUAD for the protection on the device. I have never had to use it for any tech support. I don' usually get it on higher priced item, because I never have problems with them.

I purchased Geek Squad protection plan about five years ago when I purchased a Toshiba laptop. I got great service then, so I purchased again with my Lenovo laptop.

Have purchased before and it comes in handy! Will never purchase technology without!

Never know what can happen to your laptop around kids. Haven't had to use it yet

Have this helps reassure me that if something happens I can’t get my computer fixed.

great decision to purchase the protection. laptop was damaged while traveling to NY. Was able to get it repair at no cost and saved $$

Have used Geek squad for help a few times both at home and in store. Found them to be knowledgeable, courteous, and ready to make sure your technical needs are met.

Works exactly as expected even a little better totally recommend