Customer Ratings & Reviews

This service is very good at protecting my devices at all times so I think they are a very respectable service

Each time we have had issues with our computers, Geek Squad has been there to assist with a decent turnaround time when resolving problems.

I am so grateful to have gotten the protection plan. I have broken a laptop and gotten one back

Iv use the squad a few times they always resolved my issue on laptop

I bought this accidental protection policy just in case anything should happen. No one knows what tomorrow may bring so I can’t recommend this enough and for the price it is peace of mind.

They are great respond very quickly!! And helped me along the way

This plan saved me over $1000 because my dog nocked it of the table the geeks where so kind and i expect to get it back soon really grateful for quality service as promised

Luckily I have not had to utilize the 1 year Geek Squad protection yet but I have known others to use it in the past and it’s a must when buying electronics, I feel anyway!

Got this protection for my college students new computer want to make sure it’s covered for the duration of his education smart money spent

Ive had quite a bit of problems with buying the open box computers at BB. However, BB has been exceptional in taking the problem computers back with full credit. So A+.

These protection plans are always a good deal. Best part Is Best Buy doesnt hassle you when something goes wrong and they need to replace It or fix it.

Anytime I need help I get it with this protection I bought...Great to have Someone who knows what they're doing and do it fast Great to have the Geek Squad by myside

Excellent value and service haven’t need it yet but thankful I got it. Thanks BestBuy!

I love that my product came with this !! It’s helpful knowing I’m protected!!

glad I had this as I have had to use the plan. It was ease to work with the Geek Squad. Worth the price for me

I experienced a problem downloading the security software. I called the help line number and I was scheduled a in store appointment. The tech corrected my problem and help me complete the process. I am very satisfied with the service.

Great insurance and give you peace of mind when you know any issues will be fixed

I haven't had to use the geek squad protection plan yet but from what was described, if they actually cover everything they claim to, its an amazing value! If you have the money, I'd recommend investing in this plan.

The extended warranty is a Best Buy are the best if something happens you’re bringing in any issue you a brand new one no questions asked I purchased this on all my products

The extra money that costs for geek protection is worth the money. If you don’t know how to fix issues with software or viruses geek squad is my go-to for fixing my issues.