Customer Ratings & Reviews

Agents checked my device promptly and were professional with their communication and service.

I honestly haven't had to use it yet, but believe me I will.

Agent transferred data from my old laptop and checked all programs and have been very helpful whenever we had an appointment.

I recommend always buying the Geek Squad protection just in case. The manufacturer warranty only covers defects and this protection covers everything unless I take it for a swim. It is well worth the cost.

This warranty pays for itself! It gives me the confidence that if anything goes wrong with my computer greeksquad will be right there to fix the problem

Why not take advantage of the discount on a great service/product. You know you will have your "electronic gadget" for longer than a year.

Not much to say about this. Cool to have a year of protection from Geek Squad on my laptop. So far nothing has come up but it's nice to know we have it.

I never worry about my purchases. The squad is always and ready to help. Thought I would have to throw out my computer, but they fixed it and I'm very happy.

Agents were so helpful and professional. Would definitely use service again.

Every thing on this laptop is good The only thing is the battery after unplugging it will dead in 1 hour

I get a warranty on everything I buy from Best Buy!

Always awesome service. They were ready for me at the slotted appt. time.

My own experience with Geek Squad, they are always stand by their promise of protection plan!!! And high-quality service!!!

Always get the geek squad protection. I learned the hard way not getting my laptop with it from the beginning. Costly .Costly .

I always like to purchase a warranty with my items comes in handy if you like your products send you more money and we purchasing it over again you are paying someone else to fix it without the warranty

wish i would of gotten the 2 year contract. It fixed my computer every time my child knocked it off the table...or it got dropped.

Ive had a great experience with best buy warranty in the past, 2 years on a very expensive high end product is usually a no brainer

If you get something that's as expensive as the surface with the possibility that you could drop it, something inside could go wrong or the battery could fail you want a warranty for protection.

It is very effective and I highly recommend it, so cool.

I’m so happy I bought the protection because you never know what might happen and I’m in college and I travel a lot with it so I’m glad I got the protection!