Customer Ratings & Reviews

Extended warranties make sense for our business and we have had several occasions to use them. Overall, the Geek Squad has been a pleasure to work with.

Quick response and ease of use. The service provided is always quick.

Quick to help, once I walked into the store I was approached immediately and I was given the best help. Gave me the best deal for the price. All with a smile.

Highly recommend. Son’s laptop broke after 2 years and it couldn’t be repaired. So, under Geek Squad warranty he received new laptop.

Excellent customer service. This is my new go-to location.

Great service and weas helped with everything I needed help with

As always I have Geek Squad on everything that I purchase from Best Buy.

Hard to actually give this a review, as I have not needed it so far. It's kind of funny hoping that I will never need to use it. I guess I'm paying for peace of mind and security.

always a good idea to buy geek squad protection would recommend

It’s always good to have the extra coverage in case of an incident protect you against viruses, phishing, etc.

Buying a computer from best buy is great way to get squad protection. Anything goes wrong with computer they are there to help getting it running again.

It’s worth every penny, computer keyboard stopped working and they fixed it no problem

Had a chrome book hinge snap and crack our a screen after 1 year. Got a full replacement from it, so of course on the replacement we got warranty.

I have not had the opportunity to use this service, but I feel sure that if I need to, they will give me excellent service.

Hope I never need to use it but it is a great and safe purchase - I consider it a reasonably priced cushion of security just in case I need it!

I got this plan to make sure my laptop is safe. It's a good plan to have because you're sure that you don't need to worry if your laptop breaks.

This product is great to have for the extra added protection.

It seems like every product that I purchase with the Geek squad service plan needs to be repaired or replace before the end of the plan. This is a great money saver.

Best service to add because my son always has questions

These guys(and gals) are amazing! Super friendly and helpful!!