Customer Ratings & Reviews

They are So helpful. Always get what I need from the team.

I haven't used the warranty yet. So far, I have very good experiences with bestbuy customer services, technicians, and representatives.

amazing! Hey do such a good job I never have to worry

The extra protection package is a must in all purchases. You never know what will happen!

Haven’t used it yet. Let’s see how my warranty goes

I haven't needed to use this service as of yet but it is good to know that I'll have it, within 2 years, if I need it. Better safe than sorry.

Worth every penny spent. My daughter dropped the computer and shattered it. They replaced it, no questions asked.

This is my third renewal of Geek Squad service. When I go online or go directly to BestBuy store, they are great for getting things running again and also answering questions.

Absolutely the perfect piece of equipment. Works great, priced right, great customer service from the manufacturer if needed. AAA+++!!!!

Geek squad option is the best and well worth the purchase price! I add it to everything I buy!

Bought this extra protection in case something happens. So far so good hope I never have to use it

Bought this because no one in the household is very computer literate. Manual's are now online and I need step by step paper copy in order to have any hope of trying to do anything.

I was told to hook it up to see if it still had warranty Should have purcbaed it at the time of sale

Great device and great service! Also picking up was smooth and good service!

Agents are super helpful in just about anything you need repair wise or installation or even general questions

Geek Squad service is astounding. I've had to use the policy and the store handled my problem efficiently and at no cost to me.

This was useful for three items out of 10 that are supposed to be covered they should offer a half price for half the amount of devices plan. Why don’t they have optional plans?

Well needed purchase. 1st year College student Learning things on his own. Not the most gentile with Appliences. Once again a good purchase.

It is great to have it because just in case if something goes wrong with your laptop or any electronics

I have used to the in-store and online remove services with excellent customer service. Very easy to use, friendly and knowledgeable staff, and quick resolution to issues.